XF 1.3 Sign-up Issue

[Rum Runner Entertainment]

Hi,

I've been having people telling me that they are not able to sign-up for my forums for some reason. I really don't know why. I do have the TacFoolBot Honey Pot add-on installed, but I don't know if an option in that add-on is causing this to happen.

Thanks.

 

[ENF]

Need more detail. What exactly happens?

Did you try the registration process to check it yourself?

If you can share your website name or link, we can check it too.

 

[Rum Runner Entertainment]

Yes, I've tried testing it myself, and in the name entry box, it shows something like: "The name you've entered does not fit the right criteria" or something of that kind.

Here is the site: https://forums-piratesonlinerewritten.com/index.php

 

[ENF]

Hi,

What do you have set in these options: (AdminCP > Options > User Registration)

 

[Rum Runner Entertainment]

Here: This is what I have currently there now: http://gyazo.com/6f0637bf6d0b03a3c2bbe45622f8a279

 

[ENF]

You need to clear that box: "User name match regular expression" --- That is your problem.

 

[Rum Runner Entertainment]

Ahh I see, thank you very much. I appreciate it .

 

[ENF]

If you want users to have a standard format name; take a look at this thread: http://xenforo.com/community/threads/user-name-match-regular-expression.11698/

 

[ENF]

Ahh I see, thank you very much. I appreciate it .

You're welcome.