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Lack of Interest Show online status is unchecked, yet still shows status

Discussion in 'Closed Suggestions' started by AndyB, Jul 25, 2013.

  1. AndyB

    AndyB Well-Known Member

    When a member unchecks the "Show online status", their online status in the Profile Page should not show even to them. Why, because it's confusing to them why it still shows and results in support questions to the admin.
     
  2. Jeremy

    Jeremy XenForo Moderator Staff Member

    This is more a suggestion, than a bug. Its styled differently in the members list and such. Also, online status doesn't show on the profile page.
     
    Last edited: Jul 25, 2013
    Amaury likes this.
  3. Amaury

    Amaury Well-Known Member

    This.

    To add, though, this is pretty much as designed. If a user deselects the Show Online Status box, they and staff can still see their activity.

    Personally, I see nothing confusing about it.
     
  4. AndyB

    AndyB Well-Known Member

    I think only staff should have the over-ride to still see the online status even though the user has unchecked it, this way members will not be confused. This is a very important detail for some members and if they think their privacy is not secure they will not use the forum.
     
  5. Amaury

    Amaury Well-Known Member

    If a user is invisible, on the default XenForo style, their name will be a lighter blue on the forum list: http://i.imgur.com/GbcpQcz.png

    You can change this in Admin CP -> Styles -> [Your Style] -> Style Property Groups -> Sidebar -> User List Invisible Username

    You could make it anything from a different color, a bold typeface, a different color and a bold typeface, etc.
     
  6. AndyB

    AndyB Well-Known Member

  7. AndyB

    AndyB Well-Known Member

    What purpose would showing the user status to the user have?

    But it should always show the user online status status to staff.
     
    Last edited: Jul 25, 2013
  8. Amaury

    Amaury Well-Known Member

    Yes, I know.

    If they want to make sure they're invisible, they can check the forum list. However, if they don't know what to look for, an FAQ can be easily made.
     
  9. Jeremy

    Jeremy XenForo Moderator Staff Member

    If you don't want staff to see the user status, do not allow them to bypass the user privacy settings (permission). The argument could be made that why do you need ot know if a user is online or not, so the setting shouldn't really matter.
     
    Amaury likes this.
  10. AndyB

    AndyB Well-Known Member

    The simplest solution would be to not show the online status anywhere when the member has unchecked the Show online status. It serves no purpose to show them where they are, it only leads to confusion and possibly leaving the forum assuming their privacy is not honored.
     
    Last edited: Jul 25, 2013
  11. AndyB

    AndyB Well-Known Member

    I never wrote that. I wrote the staff should be the only ones that can see the online status even though the registered user has unchecked the "Show user status" box.
     
  12. Amaury

    Amaury Well-Known Member

    What exactly is confusing about it?

    This is exactly how it works on vBulletin, and I don't think I've ever seen users comment on it. The only difference is that vBulletin has online status icons and XenForo does not. However, there's an add-on that will add them.
     
  13. AndyB

    AndyB Well-Known Member

    It's confusing because when a member unchecks the Show online status box they expect their online status to not be shown. How would a normal user know that it's only being shown to them and not to other users?
     
  14. Amaury

    Amaury Well-Known Member

    When you select or deselect it, there's an overlay at the top that comes up confirming what you did, which also happens when you upload an avatar, change settings, etc.
     
  15. AndyB

    AndyB Well-Known Member

    Too bad the overlay happens so quickly that you don't have the time to read it. Even if the member had to acknowledge the overlay message, I think it would still server to confuse members if the online status continues to show even though they have disabled the function.
     
  16. Amaury

    Amaury Well-Known Member

    For reference, you can change the speeds of it opening and closing in Style Properties -> Overlays and Tooltips.
     
    Last edited: Jul 25, 2013
    AndyB likes this.
  17. Tracy Perry

    Tracy Perry Well-Known Member

    Make it so that it will not be by editing the phrase show_your _online_status and put something like"Show your online status - If disabled, only visible to you and Staff".
     
    Amaury likes this.
  18. AndyB

    AndyB Well-Known Member

    That's a good suggestion, Tracy. But wouldn't you agree that it's confusing to show something when you turn it off?
     
  19. Tracy Perry

    Tracy Perry Well-Known Member

    Not really for me, and by doing the phrase change, you are being exact in letting them know who can see their status.
    I personally would expect to be able to see my status - since I know that I'm online. I'm not the type that worries about anyone knowing whether I'm online or not though (that's why I never disable that on any forum I participate in).
    If you are worried about that, then you should also be about them clicking on their avatar in a forum area because it shows what they were last doing for them also (don't think it does it if a normal user does though).
     
    Last edited: Jul 25, 2013
    Amaury likes this.
  20. AndyB

    AndyB Well-Known Member

    I'm like you, Tracy, I don't worry about my online status. But we have to consider our members concerns and look at things from their perspective.

    In an effort to improve Xenforo I simply report areas of confusion from my members. Today's PC came from member that is intelligent and has been on my forum for 10 years, so he knows forums very well. It confused him so I feel it would be an improvement to remove the online status, especially as it serves no useful purpose.
     
    Amaury likes this.

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