Send mail to specific user group (s).

[Commodore]

Is there a way I can send an email to an entire user group or multiple user groups without selecting each and every participant?

 

[Paul B]

Use the Email Users function and specify the user groups.

 

[Commodore]

Ok that goes to their email address that they signed up with. Excellent.

However, I'd also like to send them a PM that goes directly to their Inbox on our forum.

 

[Commodore]

Well I attempted the email to 2 user groups and got this error in return (even though there are PLENTY of users in these user groups)...


Error

No users matched the specified criteria.

 

[Commodore]

screenies:

 

[Commodore]

 

[Optic]

@Commodore, I think your issue is the criteria is too strict. Try clearing all checkboxes for User State, but leave Valid ticked.. disregard

However, I'd also like to send them a PM that goes directly to their Inbox on our forum.

Unfortunately Distribution List usergroup recipients is not possible, but there is a suggestion for it here:
https://xenforo.com/community/threads/personal-conversations-groups.843/

 

[Optic]

Regarding the email issue - can you post a screenshot of one of your members (feel free to redact) that shows their primary and secondary groups?

The primary user group should be Registered by default in XF (unless you've changed this)

 

[Commodore]

Hi Optic. Thank you for your feedback.

Yes everyone is listed as registered as their primary group. Then the secondary groups consist of which game they play, and if they hold an important rank (guild leader, officer)

As requested, a "regular member" of our site.

 

[Optic]

Hello @Commodore, okay that's great.

So now back in your email users settings make sure Registered is set for the Primary User Group.

The secondary user groups will be fine.

 

[Martok]

Unfortunately Distribution List usergroup recipients is not possible, but there is a suggestion for it here:
https://xenforo.com/community/threads/personal-conversations-groups.843/

Actually it is possible in the ACP using the Message Users function (which is below the Email Users function). This has the same user criteria as Email Users so you can direct PMs to specific users just as @Commodore wishes to do.

 

[Optic]

Ahh, good catch @Martok !

 

[Commodore]

You Rock Optic!!!

Thank You!!

 

[Commodore]

Actually it is possible in the ACP using the Message Users function (which is below the Email Users function). This has the same user criteria as Email Users so you can direct PMs to specific users just as @Commodore wishes to do.

Martok!!!! You have to STOP being so cool!! Stop it already!!! :~~~~

In other words... Thank you brother!

 

[Martok]

@Commodore it doesn't really make a difference but you only need to tick criteria if it's going to narrow who you send to. So for example you don't need to tick both Staff and Not Staff, nor both Discouraged and Not Discouraged. In both cases you can leave these tick boxes blank. What you're doing will still work, you're just ticking more than you need to.