XF 2.1 Reaction score down for a couple of users

AnneMoss

Member
Licensed customer
A user reported her reaction down went down. From a few thousand to a few hundred points. We think the same thing happened for another user too. Other users' scores look ok.

Has anyone else had this happen to them? We're going to track down the old score from backups and manually fix this, but I'm curious as to what could have caused it.
 
Unless a third party add--on is involved, the only way for reactions to be removed is by the members awarding them removing them, or the content being deleted.
 
We suspected the same. I was hoping maybe someone had it happen to them and knows which add-on is at fault. It's such a rare occurrence that we can't test.
 
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