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Problem with the two-step verification

Discussion in 'XenForo Questions and Support' started by Ramiro Nava, Oct 6, 2016.

  1. Ramiro Nava

    Ramiro Nava New Member

    Hi, I don't know if this is an error, but all of my users get the next message when they login: "You must enable two-step verification to continue.

    Two-step verification increases the security of your account by requiring you to provide an additional code to complete the login process. If your password is ever compromised, this verification will help prevent unauthorized access to your account."

    I don't know how to disable the two-step verification or why this is happening. They don't have the two-step verification enabled on their accounts either.

    Thanks in advance!
  2. Solidus

    Solidus Well-Known Member

    Check for the permission "Require two step verification" for your groups. Should be Not Set (No).
  3. Ramiro Nava

    Ramiro Nava New Member

    Thanks! This was the problem, when I made the moderator and admin accounts I allowed all the permissions, including "Require two step verification" .

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