Pictures Not Uploading

[Grizzly Adam]

We just transferred our site to our new host last night. This morning it was noticed that when users attempt to upload pics, they do not properly upload (if at all). Does anyone have any ideas?

 

[Paul B]

Navigate to admin.php?tools/phpinfo

Check if jpeg support is enabled.
It should be under GD.

 

[Grizzly Adam]

Here is is the only reference to JPEG or jpg on that page.

 

[Grizzly Adam]

There is no GD section whatsoever.

 

[Paul B]

I suspect that's the issue then.

You need an image processor library - GD is the typical built in default.

Contact your host and ask them to install it.

 

[Grizzly Adam]

Thanks Bro.

 

[Grizzly Adam]

Yes, this was the issue. We got GD installed and everything is fixed.

 

[Grizzly Adam]

Does this have anything to do with size? Users are now unable to upload files the same size that they have always used, even after increasing file size and pixel size limits under options.

 

[Paul B]

Without knowing the error message it's difficult to say, but I suspect you will need to adjust some PHP values.

 

[Grizzly Adam]

 

[Paul B]

You may need to adjust max_upload_size.

 

[Grizzly Adam]

You may need to adjust max_upload_size.

Can you give me just a little more guidance on where to locate this? In library?

 

[Paul B]

It's in the php.ini file.

 

[Grizzly Adam]

This is as close as I could find. Increase the size to 8m, still the error persists,

;;;;;;;;;;;;;;;;
; File Uploads ;
;;;;;;;;;;;;;;;;

; Whether to allow HTTP file uploads.
; http://php.net/file-uploads
file_uploads = On

; Temporary directory for HTTP uploaded files (will use system default if not
; specified).
; http://php.net/upload-tmp-dir
upload_tmp_dir = /home/server/tmp

; Maximum allowed size for uploaded files.
; http://php.net/upload-max-filesize
upload_max_filesize = 8M

; Maximum number of files that can be uploaded via a single request
max_file_uploads = 20

 

[WSWD]

Change post_max_size as well.

And when you're finished doing that, restart your HTTP server.

 

[Grizzly Adam]

It finally sorted out, just took some time after edit. Thanks guys.