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PayPal purchase in time for sale's end?

Discussion in 'XenForo Pre-Sales Questions' started by Dainty, Mar 8, 2013.

  1. Dainty

    Dainty Member

    I've just purchased a Xenforo License, and Paypal tells me the payment to Xenforo is pending until March 13th. Xenforo tells me I currently have no license.

    Will the processing time mean that I have missed the sale of licenses for $110 instead of $140?

    I have an email receipt from Paypal for the purchase, but nothing from Xenforo yet, and I'm concerned it may count as me buying it on the 13th instead of on the 7th, which it is now.
  2. oman

    oman Well-Known Member

    Dainty likes this.
  3. Dainty

    Dainty Member

    Thank you; I was looking for something like that in the "help" section and didn't think to check the base of the site for "Contact Us".
  4. oman

    oman Well-Known Member

    No probs. Support here is quite quick, so it shouldn't be long until you get a response. :)
  5. Slavik

    Slavik XenForo Moderator Staff Member

    If you made the payment before the sale ends you'll be fine.

    Sometimes paypal holds a payment for review (quite randomly) and a license is created once the amount is released by paypal.
  6. 3rd AnGle

    3rd AnGle Well-Known Member

    wait.... has the sale period ended?I was planning to buy one today
  7. oman

    oman Well-Known Member

    Still on until March 11.
    3rd AnGle likes this.
  8. Lawrence

    Lawrence Well-Known Member

    3rd AnGle likes this.
  9. oO5 Dynasty

    oO5 Dynasty Active Member

    hey im tryin to buy the forum, but its only giving the paypal option as a form of payment.
  10. Andrej

    Andrej Well-Known Member

    You don't need a Paypal account to pay.
    The above is what can be accepted. If you can't get your purchase trough, just use the Contact Us form. :)
  11. Slavik

    Slavik XenForo Moderator Staff Member

    If you need to do a wire transfer, drop a message in using the contact form.
  12. leahgrattonS

    leahgrattonS New Member

    One of the push to make my purchase. Thanks!

    steve barbarich
  13. Carlos

    Carlos Well-Known Member

    I have no doubt this will go along fine. When xenForo was released, we early birds bought them at $100 for a limited time. I was using the same e-check route that you're using now. They cleared it with the discount.

    At your current e-check pending, you should see the final price - $110. That's what it will be billed as, and cleared as. No questions asked.

    So, leave the money in the [source] account until xenForo clears it.

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