Hi Everyone,
I have a question about number of moderators generally needed in relation to how many post per 24hr.
My other forum average was about 200 posts a day with six moderators-four mods were on all the time and did most of the moderating. The topic is controversial with a ton of drama so moderating was never easy. Because of the controversy and drama, someone basically had to be watching the forum 24/7-which was really something else. Very little spam but mostly a ton of emotional stuff and bickering. We really didn't do much moderating of posts at all-I would say about 1 in every 1000 posts got moderated if that much BUT we had to watch all the posts coming in with the exception of the fun forums such as chat. We also had to keep a very close eye on the "Whose Online" back end and caught many problems there, such as doctors and lawyers creating account as well as insurance companies, the same person creating multiple screen names from multiple computers, then answering themselves in thier own posts using a different screename just to encourage going to one doctor over the other.
I'm pretty sure this new forum will be close to about 500 post or more a day once it gets going and the topic is the same above but VERY expanded to cover multiple topics. I intend on having about 10 mods or more later on down the line.
Any ideas? Do you have any guidelines you go to for adding moderators?
I really had no intention or wanted to start another forum as I hate the hassle and drama but doing so for a family member.
Thanks so much,
Gabby
I have a question about number of moderators generally needed in relation to how many post per 24hr.
My other forum average was about 200 posts a day with six moderators-four mods were on all the time and did most of the moderating. The topic is controversial with a ton of drama so moderating was never easy. Because of the controversy and drama, someone basically had to be watching the forum 24/7-which was really something else. Very little spam but mostly a ton of emotional stuff and bickering. We really didn't do much moderating of posts at all-I would say about 1 in every 1000 posts got moderated if that much BUT we had to watch all the posts coming in with the exception of the fun forums such as chat. We also had to keep a very close eye on the "Whose Online" back end and caught many problems there, such as doctors and lawyers creating account as well as insurance companies, the same person creating multiple screen names from multiple computers, then answering themselves in thier own posts using a different screename just to encourage going to one doctor over the other.
I'm pretty sure this new forum will be close to about 500 post or more a day once it gets going and the topic is the same above but VERY expanded to cover multiple topics. I intend on having about 10 mods or more later on down the line.
Any ideas? Do you have any guidelines you go to for adding moderators?
I really had no intention or wanted to start another forum as I hate the hassle and drama but doing so for a family member.
Thanks so much,
Gabby