XF 1.1 New admin can only see partial page-contents in ACP

[xbanker]

This has me scratching my head.

Moderator promoted to Admin. Implemented by making changes to USER EDIT and PERMISSIONS pages manually (SOP on our forum). Confident in settings. Emulates successful past settings on others.

The problem: when he logs into ACP, only part of of home page is visible (see screenshot).

Ideas on cause/remedy happily accepted!

Thank you.

 

[Paul B]

Check their specific administrator permissions.

Can you screenshot it?

 

[xbanker]

Check their specific administrator permissions.

Can you screenshot it?

Thank you. Yes, please stand-by.

 

[xbanker]

Check their specific administrator permissions.

Can you screenshot it?

Thank you Paul.

Apologies for multiple screenshots. Clunky utility.

 

[Paul B]

I mean the administrator permissions.

Go to admin.php?admins/ and click on the name.

 

[xbanker]

Oops! My bad.

Hmmm. How did that happen? Bare as can be. Selecting boxes, as appropriate, should fix the problem. Agree?

 

[Paul B]

Yes, assign the permissions as required.

 

[xbanker]

Yes, assign the permissions as required.

Thank you once again for able -- and speedy -- assistance.

 

[TPerry]

Hmmm. How did that happen? Bare as can be. Selecting boxes, as appropriate, should fix the problem. Agree?

Assigning someone to the Administrator Usergroup does not automatically make them an administrator (for ACP functions). The user group assignment is more a "display" related (albeit you can grant additional abilities) one - but assigning via the ACP -> Administrators option allows access to the ACP functions... but you may have realized that but this is for any others that may not grasp the process.

 

[xbanker]

Thank you Tracy. That explanation from another angle adds more to the understanding gleaned from following Brogan's able assistance. One can never have too much info.