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XF 1.1 New admin can only see partial page-contents in ACP

Discussion in 'Troubleshooting and Problems' started by xbanker, Apr 8, 2016.

  1. xbanker

    xbanker Member

    This has me scratching my head.

    Moderator promoted to Admin. Implemented by making changes to USER EDIT and PERMISSIONS pages manually (SOP on our forum). Confident in settings. Emulates successful past settings on others.

    The problem: when he logs into ACP, only part of of home page is visible (see screenshot).

    Ideas on cause/remedy happily accepted!

    Thank you.

    BillACPview1.png
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Check their specific administrator permissions.

    Can you screenshot it?
     
  3. xbanker

    xbanker Member

    Thank you. Yes, please stand-by.
     
  4. xbanker

    xbanker Member

    Thank you Paul.

    Apologies for multiple screenshots. Clunky utility.

    srpermissions1.jpg

    srpermissions2.jpg

    srpermissions3.jpg

    srpermissioins4.jpg

    srpermissions5.jpg
     
  5. Brogan

    Brogan XenForo Moderator Staff Member

    I mean the administrator permissions.

    Go to admin.php?admins/ and click on the name.
     
  6. xbanker

    xbanker Member

    Oops! My bad.

    Hmmm. How did that happen? Bare as can be. Selecting boxes, as appropriate, should fix the problem. Agree?

    srusergrouppermissions2.jpg
     
  7. Brogan

    Brogan XenForo Moderator Staff Member

    Yes, assign the permissions as required.
     
  8. xbanker

    xbanker Member

    Thank you once again for able -- and speedy -- assistance.
     
  9. Tracy Perry

    Tracy Perry Well-Known Member

    Assigning someone to the Administrator Usergroup does not automatically make them an administrator (for ACP functions). The user group assignment is more a "display" related (albeit you can grant additional abilities) one - but assigning via the ACP -> Administrators option allows access to the ACP functions... but you may have realized that but this is for any others that may not grasp the process.
     
  10. xbanker

    xbanker Member

    Thank you Tracy. That explanation from another angle adds more to the understanding gleaned from following Brogan's able assistance. One can never have too much info.
     

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