XF 1.5 Moving to New Webserver, Having some problems along the way

[GalaxyCitizen]

Hi! So, recently we had to purchase a new webserver with our hoster after various issues such as technician and payment changes, and issues with the server going up and down randomly. However, when trying to set up the forums on the new webserver, we've ran into some issues, to say the least. Both myself and our technician have tried several times from fresh, following online guides and the official installation guide from XenForo themselves, but regardless, we have been unable to get very far. We unpacked all the files from the upload folder in the download packages, put them in place, changed the permission octals on the data and internal_data folders to the proper 0777 permissions, but when trying to access the website, and more importantly, the /install directory, we get 403 Forbidden errors in the process. The webserver is running Ubuntu 16.04 Minimal. Any help that could be provided here would be most appreciated, thank you!

 

[Paul B]

A 403 forbidden error is a webserver error, one which is happening outside XF.

You would need to get your sysadmin or host to investigate.

It could be mod security or another similar mechanism.

On the off chance, you can also try chowning the files.

 

[GalaxyCitizen]

With things like the mod_security, are there any specific issues I should look for?



Also, with the chown, should all the folders be changed to root ownership?

snip

 

[GalaxyCitizen]

2018/02/13 06:31:33 [error] 14015#14015: *660 directory index of "/var/www/html/" is forbidden, client: IP REDACTED, server: _, request: "GET / HTTP/1.1", host: "static-ip-209-239-116-150.inaddr.ip-pool.com"
2018/02/13 07:16:59 [error] 14015#14015: *661 directory index of "/var/www/html/" is forbidden, client: IP REDACTED, server: _, request: "GET / HTTP/1.0"
2018/02/13 17:59:36 [error] 14015#14015: *671 directory index of "/var/www/html/" is forbidden, client: IP REDACTED, server: _, request: "GET / HTTP/1.1", host: "IP REDACTED"
2018/02/13 18:06:56 [error] 14015#14015: *673 directory index of "/var/www/html/" is forbidden, client: IP REDACTED, server: _, request: "GET / HTTP/1.1", host: "IP REDACTED"
2018/02/13 18:07:00 [error] 14015#14015: *673 directory index of "/var/www/html/install/" is forbidden, client: IP REDACTED, server: _, request: "GET /install/ HTTP/1.1", host: "IP REDACTED"
2018/02/13 18:08:11 [error] 14015#14015: *675 directory index of "/var/www/html/install/" is forbidden, client: IP REDACTED, server: _, request: "GET /install/ HTTP/1.1", host: "IP REDACTED"
2018/02/13 18:08:14 [error] 14015#14015: *677 directory index of "/var/www/html/install/" is forbidden, client: IP REDACTED, server: _, request: "GET /install/ HTTP/1.1", host: "IP REDACTED"
2018/02/13 18:08:18 [error] 14015#14015: *677 directory index of "/var/www/html/" is forbidden, client: IP REDACTED, server: _, request: "GET / HTTP/1.1", host: "IP REDACTED"
2018/02/13 18:12:56 [error] 14015#14015: *679 directory index of "/var/www/html/" is forbidden, client: IP REDACTED, server: _, request: "GET / HTTP/1.1", host: "IP REDACTED"
2018/02/13 18:13:00 [error] 14015#14015: *679 directory index of "/var/www/html/install/" is forbidden, client: IP REDACTED, server: _, request: "GET /install/ HTTP/1.1", host: "IP REDACTED"
2018/02/13 18:13:48 [error] 14015#14015: *681 directory index of "/var/www/html/install/" is forbidden, client: IP REDACTED, server: _, request: "GET /install/ HTTP/1.1", host: "IP REDACTED"
2018/02/13 18:15:02 [error] 14015#14015: *683 directory index of "/var/www/html/install/" is forbidden, client: IP REDACTED, server: _, request: "GET /install/ HTTP/1.1", host: "IP REDACTED"
2018/02/13 18:15:05 [error] 14015#14015: *685 directory index of "/var/www/html/" is forbidden, client: IP REDACTED, server: _, request: "GET / HTTP/1.1", host: "IP REDACTED"
2018/02/13 18:17:13 [error] 14015#14015: *687 directory index of "/var/www/html/" is forbidden, client: IP REDACTED, server: _, request: "GET / HTTP/1.1", host: "IP REDACTED"
2018/02/13 18:20:21 [error] 14015#14015: *689 directory index of "/var/www/html/" is forbidden, client: IP REDACTED, server: _, request: "GET / HTTP/1.1", host: "IP REDACTED"
2018/02/13 18:25:26 [error] 14015#14015: *691 directory index of "/var/www/html/" is forbidden, client: IP REDACTED, server: _, request: "GET / HTTP/1.1", host: "IP REDACTED"
2018/02/13 18:25:29 [error] 14015#14015: *691 directory index of "/var/www/html/install/" is forbidden, client: IP REDACTED, server: _, request: "GET /install/ HTTP/1.1", host: "IP REDACTED"

After finding some advice that recommended looking into the nginx error logs, this is what I found. Anything to gleam from this?

 

[Bryan]

Are you using nginx as a reverse proxy? If so have you tried disabling it to see if it works without?

 

[GalaxyCitizen]

Are you using nginx as a reverse proxy? If so have you tried disabling it to see if it works without?

I'm not exactly sure what you mean here so you're probably gonna have to ELI5 lmao

 

[GalaxyCitizen]

Hey everyone! After digging around and starting from square one again, I was able to find the issues! Everything is working just fine now, installation went over perfectly.

 

[HotRodCarts]

What was the problem?

 

[GalaxyCitizen]

What was the problem?

Did a fresh install on the webserver of LEMP and then it went over well. Just gotta get the transfer of the data done now