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XF 1.3 Moderators suddenly lost their powers

Discussion in 'Troubleshooting and Problems' started by Ron G, Oct 2, 2015.

  1. Ron G

    Ron G Member

    I had a DB issue and when everything was back and running, my moderators had lost all of their privileges. I went back and restored them individually, as well as as a group. Nothing seems to work. Suggestions?
  2. Brogan

    Brogan XenForo Moderator Staff Member

    What kind of "DB issue"?

    Before we can offer any suggestions we first need to know what the problem was.
    Amaury likes this.
  3. Ron G

    Ron G Member

    The system had too many visitors and crashed. In the meantime, I found the problem. When I went back in and re-set permissions, I added them to the registered users group. Big mistake. The limitations of registered users trumped the more powerful moderator permissions.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Having all members in the Registered user group is actually the correct approach.

    You may want to read the guide in my signature.

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