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XF 1.5 Missing Image - Red X through Picture

Discussion in 'Troubleshooting and Problems' started by dash, Nov 10, 2015.

  1. dash

    dash Member

  2. whynot

    whynot Well-Known Member

    I can see all the images and videos in the thread.
  3. dash

    dash Member

    That is strange. In Firefox and Chrome, I see the following...note the X.

  4. Jeremy P

    Jeremy P Well-Known Member

    @dash I get the same results, with the first image displaying the error icon.

    This is different than the browser's missing image icon though. This icon is shown when the image proxy in XenForo doesn't get a valid result and can't display the image.

    I would try going to: Admin CP > Tools > Diagnostics >Test Image Proxy and testing that image URL in particular to see what kind of results you get.
    dash likes this.
  5. Jeremy P

    Jeremy P Well-Known Member

    It's looking to me like the problem is the file is too large.
    dash likes this.
  6. whynot

    whynot Well-Known Member

    Yes, strange because I can see the red Xs now.
    Perhaps my eyes cheated me earlier? Sorry if that was the case.
  7. dash

    dash Member

    Just checked the "Test Image Proxy" and it states:

    The specific error message was: File is too large.

    Seems like pictures over 5MB cause this problem and under 5MB work fine. Can't a warning be given to the user?
  8. Jeremy P

    Jeremy P Well-Known Member

    That's not an option in the core software.

    It would be useful if the WYSIWYG editor at least routed displayed images through the proxy, so users would see the error image when posting images that the proxy doesn't like.

    Nevertheless, if you like you can bump the image size limit at Admin CP > Options > Messages > Image Cache Max Size if you want these images to be displayed.
    tajhay and dash like this.
  9. dash

    dash Member

    Thanks that helps. Much appreciated.

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