Alpha1
Well-known member
XF does not count all users as members. Users which do not have a valid user state are not counted as members. There is some logic to this, because it makes no sense to count users that have never completed registration or those who were rejected or disabled or awaiting approval. But it does not even count bounced prominent users who have contributed tens of thousands of posts nor those who have been recently posted.
A major factor is that email has changed a lot over the years and bounce handling in XenForo is not optimal. See these bug reports and suggestions:
xenforo.com
But even if XF bounce handling would be optimal then some valid email accounts would still bounce and valid accounts would be in bounced state.
I have members who get their account set to bounced regularly, so they need to re-validate their account over and over. The issue lies with providers like Yahoo.
To ensure good email delivery you need to be overzealous with bounce processing, which sets valid users to bounced state.
I'm emailing a lot of members per day and the number of members displayed on my homepage goes up and down like crazy. It makes no sense. I've spoken to other big board owners who opt to simply disable the display of total members completely.
Long story short: it would be nice to have settings to set whether or not to count bounced state users as members.
A major factor is that email has changed a lot over the years and bounce handling in XenForo is not optimal. See these bug reports and suggestions:
bounce handling
xenforo.com
But even if XF bounce handling would be optimal then some valid email accounts would still bounce and valid accounts would be in bounced state.
I have members who get their account set to bounced regularly, so they need to re-validate their account over and over. The issue lies with providers like Yahoo.
To ensure good email delivery you need to be overzealous with bounce processing, which sets valid users to bounced state.
I'm emailing a lot of members per day and the number of members displayed on my homepage goes up and down like crazy. It makes no sense. I've spoken to other big board owners who opt to simply disable the display of total members completely.
Long story short: it would be nice to have settings to set whether or not to count bounced state users as members.
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