XF 2.1 media gallery video Transcode media

[hellboy78]

into one of my sites with xenforo2
Force transcoding of all videos, stopped to work months ago.

if I remove Force transcoding of all videos, videos get accepted and added into gallery, if media format is mp4

but if I enable Force transcoding of all videos, videos don't go online
and I see them into admin panel as "unassociated"

how to fix this?

 

[Paul B]

Has anything changed on the server?

What do you have set for these options?

but if I enable Force transcoding of all videos, videos don't go online
and I see them into admin panel as "unassociated"

I'm not sure what this means - can you post a screenshot.

 

[hellboy78]

nothing changed on server side.
but a programmer installed an affiliate system into same server
and after that I started to have the issue.
and I have more xenforo2 into same server, but only 1 had issues

 

[hellboy78]

you think is possible to fix this if
I make db backup
remove all xenforo files
install new xenforo.
?

 

[hellboy78]

so nobody can help me to fix this?

 

[hellboy78]

I see this error log

Template error: Method canTriggerCacheUpdate is not callable on the given object (XFMG\XF\Entity\Post) src/XF/Template/Templater.php:980

#0 [internal function]: XF\Template\Templater->handleTemplateError(512, 'Method canTrigg...', '/home/httpd/htm...', 980, Array)
#1 src/XF/Template/Templater.php(980): trigger_error('Method canTrigg...', 512)
#2 internal_data/code_cache/templates/l1/s1/public/post_macros.php(430): XF\Template\Templater->method(Object(XFMG\XF\Entity\Post), 'canTriggerCache...', Array)
#3 src/XF/Template/Templater.php(701): XF\Template\Templater->{closure}(Object(AL\UserFilter\XF\Template\Templater), Array, Array)
#4 internal_data/code_cache/templates/l1/s1/public/thread_view.php(513): XF\Template\Templater->callMacro('post_macros', 'post', Array, Array)
#5 src/XF/Template/Templater.php(1301): XF\Template\Templater->{closure}(Object(AL\UserFilter\XF\Template\Templater), Array)
#6 src/addons/AL/UserFilter/XF/Template/Templater.php(42): XF\Template\Templater->renderTemplate('thread_view', Array, true)
#7 src/XF/Template/Template.php(24): AL\UserFilter\XF\Template\Templater->renderTemplate('public:thread_v...', Array)
#8 src/XF/Mvc/Renderer/Html.php(48): XF\Template\Template->render()
#9 src/XF/Mvc/Dispatcher.php(418): XF\Mvc\Renderer\Html->renderView('XF:Thread\\View', 'public:thread_v...', Array)
#10 src/XF/Mvc/Dispatcher.php(400): XF\Mvc\Dispatcher->renderView(Object(XF\Mvc\Renderer\Html), Object(XF\Mvc\Reply\View))
#11 src/XF/Mvc/Dispatcher.php(360): XF\Mvc\Dispatcher->renderReply(Object(XF\Mvc\Renderer\Html), Object(XF\Mvc\Reply\View))
#12 src/XF/Mvc/Dispatcher.php(53): XF\Mvc\Dispatcher->render(Object(XF\Mvc\Reply\View), 'html')
#13 src/XF/App.php(2177): XF\Mvc\Dispatcher->run()
#14 src/XF.php(390): XF\App->run()
#15 index.php(20): XF::runApp('XF\\Pub\\App')
#16 {main}

array(4) {
["url"] => string(35) "/threads/story-changing-times.4465/"
["referrer"] => bool(false)
["_GET"] => array(0) {
}
["_POST"] => array(0) {
}
}