Materialecho

Materialecho [Paid] 2.1.10

No permission to buy ($15.00)
Overview Updates (23) Reviews (2) History Discussion
Hello,

Is it possible to give a priority to my ticket #OKGDVDG as I'm in rush to go live tomorrow. That's was the reason that I bought new license instead to wait a reply on how to renew my expired license.

Thank you
 
ChrisTERiS said:
Hello,

Is it possible to give a priority to my ticket #OKGDVDG as I'm in rush to go live tomorrow. That's was the reason that I bought new license instead to wait a reply on how to renew my expired license.

Thank you
Click to expand...
Hello,

First the solution of your first case was buying new license cause you were using xenForo 1, there’s no way to renew from xenForo 1 to xenForo 2.

Second the reason of our late in some tickets and some themes’ update is that our technical support in an annual vacation and will be back next week.

Best Regards
 
DohTheme said:
First the solution of your first case was buying new license cause you were using xenForo 1, there’s no way to renew from xenForo 1 to xenForo 2.
Click to expand...

You're wrong. I bought xF1 version just a few days before your xF2 release and you send me an email that I can change my license for xF2 at any time. So, I'm able to renew it. But this is not the case. $5 more, or $5 less is not a case when you're in rush.

DohTheme said:
Second the reason of our late in some tickets and some themes’ update is that our technical support in an annual vacation and will be back next week.
Click to expand...

Again wrong. The reason of delayed update, according to the ticker #MM1W8PU is "Actually, we are facing some problems in "Swift" update which will delay the update some more time so we offer you use any of the updated themes to use and keep it for free until we complete "Swift" update".

And even if I can understand and accept as natural that among so many themes, something can goes wrong with 1-2 of them, I don't accept as normal the missing support.

And finally is not an issue from my side. Is an issue of the theme. Except if you think that is normal the widget style to be valid only in forums and not in all other pages. And if this was only to this cheap (I admit that is cheap) theme, I've to say "Ok, it's because is a cheap theme". But the same issue have even your Swift theme which costs double the price of Materialecho.

Thank you
 
So...... On Feb 24th, you replied to my ticket #OKGDVDG
Can you just wait, our technical support team is not available right now and will be available after 10 days.
Click to expand...

It's Mar 11, 15 days, and nobody replied to my ticket. How long I must wait?
 
Hi @DohTheme , Just purchased. Nice style! How can I turn off welcome message and background image for logged in. Also, how do show the welcome box only on forum home?
 
BrianC said:
Hi @DohTheme , Just purchased. Nice style! How can I turn off welcome message and background image for logged in. Also, how do show the welcome box only on forum home?
Click to expand...


For turn off/on welcome message it’s an option in style properties also for show it only on home it’s an option but I’m not sure that’s included in Materialecho but if not open us a support ticket to make it for you free of charge
 
Thank you, I would like to see if the box containing bg.jpg can be closed for logged in users. Currently under Guest Message in Header and Navigation Top and Bottom padding set for 8em creates the box.

Is it possible to somehow create condition for that padding to be something like 15px for logged in users to close the box.

Code: 
.p-guest--message {
    padding-top: 15px;
    padding-bottom: 15px;
}

It seems unnecessary to display this image message at all times instead of showing when not logged in and closing to save the real estate.

Thanks much
 
BrianC said:
Thank you, I would like to see if the box containing bg.jpg can be closed for logged in users. Currently under Guest Message in Header and Navigation Top and Bottom padding set for 8em creates the box.

Is it possible to somehow create condition for that padding to be something like 15px for logged in users to close the box.

Code: 
.p-guest--message {
    padding-top: 15px;
    padding-bottom: 15px;
}

It seems unnecessary to display this image message at all times instead of showing when not logged in and closing to save the real estate.

Thanks much
Click to expand...
That's doable but needs some code modifications so open us a ticket please
 
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