gavpeds Active member Jan 27, 2016 #1 Our members keep getting this error intermittently. It seems to be on doing various tasks. Like clicking on notifications tab. Clicking on like submitting posts etc. Any ideas at all would be great.
Our members keep getting this error intermittently. It seems to be on doing various tasks. Like clicking on notifications tab. Clicking on like submitting posts etc. Any ideas at all would be great.
P Paul B XenForo moderator Staff member Jan 27, 2016 #2 You will need to try and trigger it when using a desktop browser, then open the inspector and click the console tab for details on the error. Or disable all add-ons and re-enable them one at a time until you determine which one is causing it. Upvote 0 Downvote
You will need to try and trigger it when using a desktop browser, then open the inspector and click the console tab for details on the error. Or disable all add-ons and re-enable them one at a time until you determine which one is causing it.
gavpeds Active member Jan 28, 2016 #3 Right so the console shows this as the error which is very long so can not post it but have attached the .log file. Attachments javascript_error.zip javascript_error.zip 17.8 KB · Views: 2 Upvote 0 Downvote
Right so the console shows this as the error which is very long so can not post it but have attached the .log file.
gavpeds Active member Jan 28, 2016 #4 Im not sure if i know for sure yet BUT. I have been hunting around and it seems to £ in the thread title may cause it or be part of this issue. I just created a test thread on my site with a £ in the title and the exact same error comes up. This was one of the threads a user screenshot when having the error. http://windowcleaningforums.co.uk/t...r-chasing-a-£20-debt.19086/page-4#post-289169 I just created this thread http://windowcleaningforums.co.uk/threads/testing-javascript-error-it-seems-to-be-the-£-sign.19105/ to test my theory and the same error is had. Possible bug @Chris D @Brogan Last edited: Jan 28, 2016 Upvote 0 Downvote
Im not sure if i know for sure yet BUT. I have been hunting around and it seems to £ in the thread title may cause it or be part of this issue. I just created a test thread on my site with a £ in the title and the exact same error comes up. This was one of the threads a user screenshot when having the error. http://windowcleaningforums.co.uk/t...r-chasing-a-£20-debt.19086/page-4#post-289169 I just created this thread http://windowcleaningforums.co.uk/threads/testing-javascript-error-it-seems-to-be-the-£-sign.19105/ to test my theory and the same error is had. Possible bug @Chris D @Brogan
P Paul B XenForo moderator Staff member Jan 28, 2016 #5 It could be mod_security being triggered. Contact your host and ask them to check and whitelist the rule as necessary. Upvote 0 Downvote
It could be mod_security being triggered. Contact your host and ask them to check and whitelist the rule as necessary.
gavpeds Active member Jan 28, 2016 #6 Thanks brogan. It does indeed seem to be mod_security they just turned it off to test and the errors are gone. Upvote 0 Downvote
Thanks brogan. It does indeed seem to be mod_security they just turned it off to test and the errors are gone.