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Is it worth asking Dell for compensation?

Discussion in 'Off Topic' started by Borgia, Sep 23, 2010.

  1. Borgia

    Borgia New Member

    I purchased a netbook from them. It arrived yesterday and could not detect any wifi networks. I spent over a hour on the phone with them until they decided that it was a hardware fault and they need to send a courier to pick it up. This is quite inconvienent and I was wondering if I should/if it is worthwhile asking for compensation. It seems really poor that they shipped the item faulty.

    What do you think? Thanks.
  2. Lee

    Lee Well-Known Member

    I wouldn't, personally. These things happen from time to time. Just one of those things. They are replacing it for you, so no harm done.
  3. Caelum

    Caelum Well-Known Member

    In my experience, a Dell always breaks down (repeatedly, sometimes) when you first get it, but once it's actually working, it's awesome :p

    Honestly, yeah, I wouldn't say it's worth asking for that compensation.
  4. Borgia

    Borgia New Member

    Thanks guys

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