Don't forget to link your forum account to your customer account.
Q: I have a license so why can't I post in or access attachments in the the Customer forums (Community Support, Resources, Add-ons and Modifications)?
A: Ensure you have associated your forum username in your customer account here. If you are already registered on the forum and use the same email address, the account will be synchronised automatically. It can take up to 10 minutes for the account to be processed.