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Internal Server Error when trying to install.

Discussion in 'Installation, Upgrade, and Import Support' started by Ruven, Oct 6, 2010.

  1. Ruven

    Ruven Well-Known Member

    Getting the following when trying to install.
    The funny thing is that i got to the install screen the first time around, but XenForo would give me an error during the database page.
    I remembered that i had failed to chmod to 777, so i did... but when i came back i got this new error.
    Its not going away.

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, webmaster@dailysportspages.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
  2. Erik

    Erik Well-Known Member

    Check your server logs for the specific error. :)
  3. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    mod_security is one of the usual suspects when it comes to internal server errors. Ask your host to disable mod_security if they have it installed.

    I have also seen file / folder permissions cause this error. For example, I have worked with servers where an excess of permissions causes this. Be sure you didn't chmod everything, only the data and internal_data folders.

    Otherwise the server logs should contain details about the error if you can get those from your host.
  4. Ruven

    Ruven Well-Known Member

    Which log file would that be?
  5. Erik

    Erik Well-Known Member

    The apache log. :)
  6. Gigashadow

    Gigashadow Member

    I am also getting "500 internal server error" on: xenforo/install/index.php?install/step/2
    "There is a problem with the resource you are looking for, and it cannot be displayed"

    I'm not sure what I'm supposed to do, probably something needs to be chmod'd somewhere.

    Edit: Changing the "data" and "internal_data" directories to be r/w from inherit, allowed it to continue further. However it got stuck with:

    " Rebuilding...

    An error occurred. Please click the button below for more information."

    Unfortunately, there was no button, and then it switched back to the "500 internal server error page". But, I re-ran it, and now it's got all the way to "Setup Administrator".
  7. Ruven

    Ruven Well-Known Member

    I downloaded that, but all that happens when i click on the file is that quick command prompt window appears and then disappears in an instant.
  8. Erik

    Erik Well-Known Member

    It should be a text file. Open it in a text editor. Command prompt shouldn't come up when you open it. :)

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