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XF 1.4 install/addon folder error

Discussion in 'Troubleshooting and Problems' started by MattH, Apr 16, 2015.

  1. MattH

    MattH Active Member

    I was uploading some addons and suddenly got the following error when attempting to insert the xml file:

    An unexpected error occurred while extracting add-ons. Make sure the install/addons directory exists and is writable. If it is, you may have some other permissions related problems that you should consult your host or server person about.

    Any thoughts on what this might be? It was working earlier today..
  2. Brogan

    Brogan XenForo Moderator Staff Member

    I suspect that phrase is from an add-on.

    You will need to contact the developer for support with it.
  3. MattH

    MattH Active Member

    Thanks - started deleting them and found it working again.

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