Images on iPhones not loading

[craigForo]

I’m not sure if already reported, couldn’t find it but I have had several iPhone users report images from albums not loading. Windows and androids are working correctly.

Thread 'moving site to new url'
https://xenforo.com/community/threads/moving-site-to-new-url.227491/

Not a problem with the albums here though.

Specific server or php setting?

 

[ge66]

Old iPhones that can't show webp images?

 

[craigForo]

Old iPhones that can't show webp images?

iPhone 15

 

[javakhir]

cloudflare?

 

[craigForo]

cloudflare?

Yes, but here as well and no problem with this website

 

[Chromaniac]

his photo gallery does not seem to be using webp so ios version shouldn't matter here. i do not have an ios device here to check.

 

[craigForo]

his photo gallery does not seem to be using webp so ios version shouldn't matter here. i do not have an ios device here to check.

Correct

 

[Paul B]

I have moved this thread from bugs to troubleshooting.

We are not able to reproduce this on any other site.

You are running lightspeed on your server so that could be related.
The response in the console when attempting to load the images via iOS is network connection lost.

 

[craigForo]

I have moved this thread from bugs to troubleshooting.

We are not able to reproduce this on any other site.

You are running lightspeed on your server so that could be related.
The response in the console when attempting to load the images via iOS is network connection lost.

Thanks Paul

 

[craigForo]

Is anyone with a Mac computer willing to navigate to the link below, capture the console error message when you click on one of the images, and paste it here?

Massanutten Trail Part 1

adktramping.com

Please and thanks. I do not have the resources to do it myself. I need this for my hosting provider.

 

[rdn]

Is anyone with a Mac computer willing to navigate to the link below, capture the console error message when you click on one of the images, and paste it here?

Massanutten Trail Part 1

adktramping.com

Please and thanks. I do not have the resources to do it myself. I need this for my hosting provider.

No console error logged; image loads fine.

 

[craigForo]

No console error logged; image loads fine.

Thanks for checking on this for me.

 

[craigForo]

I have restored my website to a previous back up and that has resolved the issue I was having. The only thing I can think of was some files/urls got corrupted when I imported from a previous URL

Thanks everyone for the help.