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XF 1.1 I uninstalled Sonnb Live Thread and now the site is no longer loading

Discussion in 'Troubleshooting and Problems' started by Thee, Jul 20, 2013.

  1. Thee

    Thee Active Member

    Hi guys,

    I am absolutely clueless what happend there. I uninstalled Sonnb Live Thread and now the site is no longer loading: www.wildstaronline.de

    Does anyone have an idea what I could do? Besides calling support and asking for a backup
     
  2. xf_phantom

    xf_phantom Well-Known Member

    Check the error log in your acp (which seems to work)
     
  3. Thee

    Thee Active Member

  4. tenants

    tenants Well-Known Member

    Try logging into your ACP and reinstalling / un-installing Live Thread

    Something has not completed / rebuilt during the unistall and should have

    The exception is not from a handler, so I'm assuming after a successfull un-install, the ControllerPublic File shouldn't even be listened for.. => This sounds like an incomplete un-install (which might be a core bug, this shouldn't happen)
     
    Thee and HWS like this.
  5. Thee

    Thee Active Member

    Thanks a ton, tenants and phantoms! that was easy, when you know what to do...
     
  6. Walter

    Walter Well-Known Member

    You should never depend on the backup of your host (and I say this being a host myself :)).
     

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