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I really need help

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I want to create a page on my forum.
I write the url of the forum like : www.myforumname.com/newpage

for instance and I use the characters 0-9 a-z as told by xenforo.
can not create a page... it says I use the wrong characters and wont allow me create a page

help please

I saw others complain about the same problem here but they were not given any answer at all

thanks alot
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