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How do I stop my forum email from going in the junk folder?

Discussion in 'Troubleshooting and Problems' started by Gregory Lynn, Jun 24, 2011.

  1. Gregory Lynn

    Gregory Lynn Active Member

    I have "Set return path with -f parameter" checked and my email is still being flagged a spam how can I fix this?
     
  2. Brett Peters

    Brett Peters Well-Known Member

    Send an email to spamcheck@sitesell.net with TEST as the email subject, your email will almost immediately bounce back containing your spam score and other useful info. This is handy if you are wanting to reduce your spam score to avoid spam traps and also gives you a better understanding of what might be the cause.

    If your domain has made its way on to a blacklist then this is a different story and not much fun to fix.
     
  3. Gregory Lynn

    Gregory Lynn Active Member

    This is the error I got.

    spamcheck@sitesell.net SMTP error from remote mail server after end of data: host mail2.sitesell-special.com [66.43.48.12]: 554 mail server permanently rejected message: your message was rejected by our spam filter (#5.7.1) ------ This is a copy of the message, including all the headers. ------ Return-path: <soulwatcher@michigandertoday.com> Received: from localhost ([127.0.0.1] helo=host.michigandertoday.com) by host.michigandertoday.com with esmtpa (Exim 4.69) (envelope-from <soulwatcher@michigandertoday.com>) id 1Qa6Yn-0007kk-Lp for spamcheck@sitesell.net; Fri, 24 Jun 2011 08:36:39 -0500 Received: from 98.224.140.76 ([98.224.140.76]) (SquirrelMail authenticated user soulwatcher@michigandertoday.com) by host.michigandertoday.com with HTTP; Fri, 24 Jun 2011 08:36:37 -0500 Message-ID: <8e1920d8241e263ffada36e64c81483c.squirrel@host.michigandertoday.com> Date: Fri, 24 Jun 2011 08:36:37 -0500 Subject: test From: soulwatcher@michigandertoday.com To: spamcheck@sitesell.net User-Agent: SquirrelMail/1.4.21 MIME-Version: 1.0 Content-Type: text/plain;charset=iso-8859-1 Content-Transfer-Encoding: 8bit X-Priority: 3 (Normal) Importance: Normal
     
  4. Brett Peters

    Brett Peters Well-Known Member

    I would have a look at your IP address
     
  5. Gregory Lynn

    Gregory Lynn Active Member

    The IP is 173.199.147.190
     
  6. Brett Peters

    Brett Peters Well-Known Member

    Your DNS seems to be inconsistant, Forward-DNS does NOT match Reverse-DNS
     
  7. Gregory Lynn

    Gregory Lynn Active Member

    How do I fix that?
     
  8. Brett Peters

    Brett Peters Well-Known Member

    Are you able to put in a support ticket to your host
     
  9. Spenser

    Spenser Active Member

    ReverseDNS should be the same as forward (just as stated above) and the smtp banner should be the same as hostname. Some mail providers filter for that, too.
     

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