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XF 1.5 How do I rid off ******* addon restore Xenforo Installation?

Discussion in 'Troubleshooting and Problems' started by SuchMuch, Sep 5, 2016.

  1. SuchMuch

    SuchMuch Member

    The very first time I run into the problems with Xenforo was after installing ******* plugin: *******'s panel page was just blank (white page). I provided access to ******* and somehow they sorted this out and I was able to set ******* Advanced Rules. Every other update of existing addons (even Xenforo Media Gallery) or installing new addon led to white pages. I reported ******* about these problems and they reverted this issue doesn't concerns them, they told I should refer to server logs which was empty!!!

    I was advised that some addon interferes with recompilation of Admin templates and the only addon which interferes with Admin templates recompilation is *******. Ok. I'm get used to refreshing Admin templates manually each time new addon is installed/upgrading existing addons. Last time I was not able to install new languages and nobita plugin. I decided to uninstall ******* plugin (paid) and problems still remain (recompilation of Admin templates and adding new languages). I'm sure ******* is struggling for preventing their plugins being stolen, but they do this nevertheless of corruption of xenforo installation.

    Now I have to find a technical specialist who will get rid of ******* infection and I don't really know how much it will cost to me (nobody knows).

    Back to the sheeps, think 5 times prior installing ******* addons.
    Last edited: Sep 5, 2016
  2. SuchMuch

    SuchMuch Member

    Interesting... word "********" is censorted.
    Last edited by a moderator: Sep 5, 2016
  3. rainmotorsports

    rainmotorsports Well-Known Member

    Because he is banned and the name is not allowed here. I would try and contact them. However someone here can likely help you with access. This sort of issue is what started the whole downhill thing with them.
  4. Claudio

    Claudio Well-Known Member

    Let me know if you want us to have a look at this :)
  5. SuchMuch

    SuchMuch Member

    How much such assistance could cost (to restore my Xenforo Installation)? There no sense to deal with *******, their policy is inserting tracks into Xenforo installation. No deal with them any more.
    Last edited by a moderator: Sep 5, 2016
  6. SuchMuch

    SuchMuch Member

    SuchMuch :)
    The Sandman likes this.
  7. SuchMuch

    SuchMuch Member

    I have been just advised this costs usd 120. Lol. May be it worth just to buy new Xenforo license?!
  8. SuchMuch

    SuchMuch Member

    Jokes apart. Any support from developer pls?
  9. RobParker

    RobParker Well-Known Member

    A new license won't make any difference.

    You could do a fresh installation with the license you already have but I'm fairly sure it'd be possible to recover from this withoutnneeding to start from scratch.

    Someone will likely be along to help in more detail.
  10. wang

    wang Well-Known Member

    Are you having a blank page when you try to install add ons? I can look into this for you. Please send me a conversation in private for a quote.
  11. SuchMuch

    SuchMuch Member

    Thank you. I know how to overcome problem with blank page:

    1. Switch Development mode on
    2. Go to Admin Templates
    3. Find Admin templates corresponding with new addon
    4. add space in any place and save. This will force template to be recompilated
    5. Do these with each new/upgraded template.

    The problem is this author (not allowed to be mentioned here) produce addons acting as a virus. I wish I knew about this ....k! And it would be great if Xenforo issue a tool that could completely remove such kind of addons.
  12. Liam W

    Liam W Well-Known Member

    Have you tried doing a complete rebuild?

    Go to <your domain>/install and click the Rebuild Master Data button.

    It won't erase any forum data.

  13. SuchMuch

    SuchMuch Member

    Thnks Liam, I do upgrades on regular basis. The matter is when addons of this author are removed they aren't removed completely.
  14. Liam W

    Liam W Well-Known Member

    I did not tell you to do an upgrade I told you how to rebuild data.

    You specified that templates hadn't been compiled. Rebuilding master data will rebuild all templates.

  15. ozzy47

    ozzy47 Well-Known Member

    To get support from the developer, you would need to go to their site for support. They are banned here and can not respond. ;)
  16. SuchMuch

    SuchMuch Member

    I mean support from Xenforo developer. Any tool that removes particular virus (Addon) would be great to have ;)
  17. SuchMuch

    SuchMuch Member

    Tried. No success
  18. ozzy47

    ozzy47 Well-Known Member

    Problem is there is no way to code a tool to remove addons. There is way too many different things a addon can change to account for. This is why the best place for support is from the developer directly. ;) https://xenforo.com/community/threa...ort-for-third-party-add-ons-and-styles.83139/
    Last edited: Sep 5, 2016
  19. rainmotorsports

    rainmotorsports Well-Known Member

    Why not Ozzy? Outside of the database tables which can be left or often identified for manual removal. Everything else can be programatically found. All of the phrases, listeners, templates, etc are all identified to the addon. That is how the basic uninstall routine works. The only thing left is the files. Most of which can be found by code already written by Chris D but there will be plenty of left overs for some addons. You might find them easily, maybe not if they developer was a slob.
  20. ozzy47

    ozzy47 Well-Known Member

    Sure things should be easily found, but we are not talking about Brogan, Xon, Snog etc, we are talking about *******. If things were properly coded by them, and did not do underhanded things, this thread would not even have been needed. ;)
    Last edited: Sep 6, 2016
    Xon likes this.

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