Help needed to recover account please

[wonderwall]

Hi,

We have decided to leave our current developer and host. He has our license number and customer log in info. How can we obtain that information as he will not provide it to us.

Thank you

I am so sorry. I think I may have posted this in the wrong forum and cannot delete it. My apologies.

 

[Paul B]

Is the license in your name or theirs?

Submitting a ticket is probably best.

 

[wonderwall]

We were told it was in our name. I have done as you suggested and someone has already responded to me.

Thank you for your help.