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Help - importing add-on appears to have killed my forum!

Discussion in 'Troubleshooting and Problems' started by Thom Tyler, Jun 29, 2011.

  1. Thom Tyler

    Thom Tyler Well-Known Member

    Seem to have a massive problem after importing an add-on, which others had confirmed working. immediately after importing the xml in add-ons, it gets stuck on the rebuilding page. Says it failed. But I can access the cPanel no problems and the FTP is working at usual speeds. loading the website itself just brings up a white, blank page but i can see the favicon.ico at the top of Chrome....any help would be appreciated, as this is a crucial time for my forum to go down in it's infant days!

    Is it possible this file has killed my database?
  2. Thom Tyler

    Thom Tyler Well-Known Member

    OK - I got it working, it appeared to kill all my styling, even on the adminCP and grind the server to a halt. Fortunately, got the page to load and removed the add-on. as soon as i removed it, back to normal.

    I'll contact the mod creator.

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