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Growth Hack: Remove "Gender" and "Date of Birth" at Signup.

Discussion in 'XenForo Suggestions' started by Minecraftly, Nov 4, 2015.

  1. Minecraftly

    Minecraftly Member

    When I first used a Xenforo forum many years ago (as a normal user), I hesitated to sign up because it requires my Gender and Date of Birth.

    To me, it is a forum, not a social network (although both have many in common), but there's no reason for that to be required at signup. It makes more sense for it to be added if users want to in their own profile page.

    One of the reasons some websites grow fast (DigitalOcean, Quora, etc..) is because they have a streamline signup page, asking for just username and passwords. Other details can be added later if user wants to, inside their own profilepage.

    I hope that XenForo team would make this feature not shown up by default at registration in the next version. It'll boost signups, benefiting site owners and XenForo global statistics (market share) in general.

    Last edited: Nov 4, 2015
    Alien, Skylined, jmurrayhead and 12 others like this.
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Date of birth is already an optional setting in the ACP.

    Gender is not required.
    Amaury likes this.
  3. Minecraftly

    Minecraftly Member

    Is there an option to make them not showing up at registration? Some people who click sign up and quit because they see the boxes there.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    You can edit the template to remove both fields.
  5. Dakota Storm

    Dakota Storm Well-Known Member

    You'd have to edit the template I think, but I fail to see the correlation between DOB and people not registering.


    Damnit, ninja'd by Paul again :D
    Amaury likes this.
  6. Minecraftly

    Minecraftly Member

    Some people are not comfortable with a website asking for too much information too soon. Here's an example of a good way to optimize signups: DigitalOcean signup page only asks for email and passwords, even though their business requires credit card and all the other personal info. They ask for it later when they already got new users with email address.

    Thanks. Please consider removing it by default if it's disabled in the next version, I'd appreciate it.
    kontrabass and omds like this.
  7. Dakota Storm

    Dakota Storm Well-Known Member

    So far you are the only person that's ever requested it. It's unlikely going to happen.
  8. Minecraftly

    Minecraftly Member

    It's still a suggestion, I feel that it makes sense and benefits other forums, not just mine. The XenForo team can do what they want with the suggestion.
    beanfan78 and omds like this.
  9. Dakota Storm

    Dakota Storm Well-Known Member

    Suggestions are open. For discussion, the idea is to convince people that it is necessary.

    I fail to see that it is beneficial though, it's likely rare that having to enter your DOB is going to prevent anyone from registering. You have to enter it on pretty much every website these days, people are accustomed to it.
    tenants likes this.
  10. rafass

    rafass Well-Known Member

    on my board I've deleted even the password confirmation and provide an email is optional :D
    a fast registration is always much better.
    Screen shot 2015-11-04 at 9.30.23 PM.png
    Neal, Ugur Ilmaz, beanfan78 and 4 others like this.
  11. Mr Lucky

    Mr Lucky Well-Known Member

    I find it intensely annoying when sites ask for your D.O.B. I can totally understand why people would be put off registering by a site which asks for it, when they have no need or right to know information that is (a) personal (b) a potential security risk as it is very useful for identity thieves to find out such things.

    If a site caters for certain age groups, or they have explicit material, then all they need is a tick box to verify you are over 18 or whatever.
    omds likes this.
  12. Dakota Storm

    Dakota Storm Well-Known Member

    Sorry, but your DOB is hardly a security risk especially on a forum, where you're unlikely to share any other information, like you're real name/home address etc
    Amaury likes this.
  13. Mr Lucky

    Mr Lucky Well-Known Member

    Whether it is or not realistically a security risk is irrelevant. The point is that many people think it is. And if the information is not actually necessary to the forum admin, I totally see the point of not asking for it.

    What the OP is saying is that asking for D.O.B (whether retired or optional) can put people off registering, and that is a bad thing. It is also untrue that people would never share their real name. I do that on many forums as it allows me to speak with more authority if people know who I am.

    The argument here is not about whether people should or shouldn't care, but about the fact that they do care, and so could well be put off by a forum which appears to be nosey about personal info they have no need of.
    jmurrayhead, omds and Minecraftly like this.
  14. Dakota Storm

    Dakota Storm Well-Known Member

    Maybe,maybe not.

    The majority of websites either demand or offer the ability to enter it.

    It's unlikely however that XF will change something for the minority that don't want it, not when it's as simple as removing a few lines of code in the template.
  15. Amaury

    Amaury Well-Known Member

    Plus, if it's such an issue, it can be hidden at account/privacy.
  16. Minecraftly

    Minecraftly Member

    For sites like Facebook, Google, etc, I am okay with putting my DOB and Gender right at the start. They have the power to require those info.

    For other types of forums, discussion boards or other startups who want to grow fast (DigitalOcean, Quora, etc..) the ability to capture users and their email addresses is far more powerful than asking for personal info like DOB and Gender.

    I hope that XF will remove it so that it won't show up by default (not by changing template). Not everyone's gonna change the template. If it is by default then people will get the benefit of it right away.

    This is not about security risk or not, it's about what the users perceive when they see the signup page. Maybe any XF forum can gain more users than it can right now just by not requiring those additional info right away at signup page.

    This is about user experience. Would you really want people to type in personal info they don't like to type in just to join your forum, and then hide it because they don't want it in the first place? Doesn't it make more sense to get users to provide those info voluntarily after signing up if they want to?
    Last edited: Nov 4, 2015
  17. Steve F

    Steve F Well-Known Member

  18. Dakota Storm

    Dakota Storm Well-Known Member

    I'm not American, so I hadn't even considered COPPA implications.
  19. Mr Lucky

    Mr Lucky Well-Known Member

    Too late for those potential members who were put off and so didn't register. If you read the OP you will see (I think) that is the point of this thread, not that people can ultimately hide stuff they didn't want to have to put in to begin with.

    I'm all for a very simple registration form that makes things appealing for everyone (except spammers)
    Minecraftly likes this.
  20. n00bsaibot

    n00bsaibot Well-Known Member

    lol I'm the same way... if the registration page is too long, I'm out!
    Minecraftly likes this.

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