XF 1.5 Got a new phone and can no longer authenticate via app

[Winterstride]

I've likely missed something but I'm a bit at a loss as to how to retrieve my authentication. I have the app on my phone again and I've added what I thought it the correct account, my Google one, but that doesn't seem to be correct. The codes provided by my Google account are not working.

How do I retrieve the correct authentication account the authentication app?

 

[Paul B]

You may need to remove 2FA for your account set it up again.

If you can't log in, then you can disable 2FA by adding this to the library/config.php file: $config['enableTfa'] = false;

 

[Winterstride]

Is this going to happen each time one has to get a new phone or did I just mess this up somehow?

 

[Jake B.]

It's not possible (at least with Google Authenticator) to transfer your secret keys to a new device, I think Authy supports this though. Part of the reason you should keep your backup codes

 

[Winterstride]

I guess I just assumed I could retrieve this somehow without needing the backup codes. Lesson learned.

I took your advice @Brogan and made the adjustments before removing the code you provided. I have access again and have stored my backup codes. Thank you for you help. And you, too, @Jake B.