XF 2.3 Forum has been down 24 hours, no response from tech support

[Hobbes]

I have received no response from tech support in 24 hours and we've been offline for almost an entire day.

Can someone please help us?

 

[JamesBrown]

Where is your forum hosted? Here at Xenforo?

 

[captainmatt29]

We've had a ticket open for about 3 days and had no reply either.,

 

[JamesBrown]

In my experience, that's unusual. I almost always get a prompt response to tickets.

Hope you both get a response soon.

 

[Slavik]

We've had a ticket open for about 3 days and had no reply either.,

Can you PM me the ticket link? I dont see any tickets linked to this account that are outstanding.

 

[Hobbes]

Can you PM me the ticket link? I dont see any tickets linked to this account that are outstanding.

PM incoming. We were up for a few hours today, and then it just went down again a few minutes ago.