XF 1.5 Forum crashing after editing template

[g9a1]

It seems that whenever I edit a template (the last things I did were removing gender and visitor home page), my forum crashes for a few minutes and then comes back up. My hosting plan should be able to handle XenForo and it meets all the requirements, so I don't understand why this is happening.

In my hosting plan's Cpanel, I can see these errors.

[Fri Mar 04 20:29:12 2016] [error] Execute of /home/name/public_html/community/admin.php stopped because of load 26.61
[Fri Mar 04 20:29:12 2016] [error] Execute of /home/name/public_html/community/admin.php stopped because of load 26.61
[Fri Mar 04 20:27:49 2016] [warn] [client <ip>] Timeout waiting for output from CGI script /home/name/public_html/community/admin.php, referer: http://www.mysite.com/community/admin.php?styles/style.5/templates
[Fri Mar 04 19:10:37 2016] [warn] [client <ip>] Timeout waiting for output from CGI script /home/name/public_html/community/index.php, referer: http://www.mysite.com/community/members/me.1/

 

[Paul B]

The log entries suggest the server/hosting is inadequate.

How many styles and languages do you have?

Is it shared hosting or a VPS?

 

[g9a1]

I only have 1 language, English (the default).

Using shared hosting from Siteground. My plan is "GrowBig" from https://www.siteground.com/web-hosting.htm

 

[Paul B]

If you only have 1 language and 1 style then it would suggest the server is overloaded or the hosting plan is inadequate.

 

[g9a1]

Would there be a certain reason why this only occurs once in a while? I was trying to reproduce the issue by reverting the change, saving, undoing, saving, redoing, saving, and so fourth, and out of maybe 15 times it only happened again once.

 

[Paul B]

With shared hosting, you are typically affected by all other sites hosted on the same server.

 

[g9a1]

Yeah I kinda guessed that. Looks like I'll be switching hosts then.