• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

XF 1.5 Forum crashing after editing template

g9a1

New member
#1
It seems that whenever I edit a template (the last things I did were removing gender and visitor home page), my forum crashes for a few minutes and then comes back up. My hosting plan should be able to handle XenForo and it meets all the requirements, so I don't understand why this is happening.

In my hosting plan's Cpanel, I can see these errors.

[Fri Mar 04 20:29:12 2016] [error] Execute of /home/name/public_html/community/admin.php stopped because of load 26.61
[Fri Mar 04 20:29:12 2016] [error] Execute of /home/name/public_html/community/admin.php stopped because of load 26.61
[Fri Mar 04 20:27:49 2016] [warn] [client <ip>] Timeout waiting for output from CGI script /home/name/public_html/community/admin.php, referer: http://www.mysite.com/community/admin.php?styles/style.5/templates
[Fri Mar 04 19:10:37 2016] [warn] [client <ip>] Timeout waiting for output from CGI script /home/name/public_html/community/index.php, referer: http://www.mysite.com/community/members/me.1/
 

Brogan

XenForo moderator
Staff member
#2
The log entries suggest the server/hosting is inadequate.

How many styles and languages do you have?

Is it shared hosting or a VPS?
 

Brogan

XenForo moderator
Staff member
#4
If you only have 1 language and 1 style then it would suggest the server is overloaded or the hosting plan is inadequate.
 

g9a1

New member
#5
Would there be a certain reason why this only occurs once in a while? I was trying to reproduce the issue by reverting the change, saving, undoing, saving, redoing, saving, and so fourth, and out of maybe 15 times it only happened again once.
 

Brogan

XenForo moderator
Staff member
#6
With shared hosting, you are typically affected by all other sites hosted on the same server.