• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

XF 1.4 excel cannot download the information you requested

rwm1962

Active member
#1
Hi - we have a spreadsheet on our forum in 2 formats - ods & xls. They contain hyperlinks to posts or images on the forum.

The ODS file works great but the excel gives
excel cannot download the information you requested
I've done some digging & can find reference to the issue in IE here but think it may apply to other browsers.

In particular :
Edit the web page from where you are pulling your data and remove the no-cache header. You would be looking for a meta tag like the following:

<HTTP-EQUIV=”PRAGMA” CONTENT=”NO-CACHE”>
I'm way out of my depth with this. Can anyone please point me in the right direction to confirm & find this & advice if removing it would cause other issues?

Thanks in advance.
 

rwm1962

Active member
#3
Thinking it may be something server side as tried adding links to other XF sites & they work fine. However I can link to my other sites on the server. Any ideas?
 

rwm1962

Active member
#4
OK - it's seems to be something in XF excel doesn't like. I can link to any post in my forum that doesn't require a login - ie is guest viewable. Any post that requires a log in to access throws back:

upload_2016-5-12_22-40-50.png
 

rwm1962

Active member
#5
Coincidently I found 'header("Pragma: no-cache");' in a php file of my cubecart install looking at something else today. Is there anything like this anywhere in the XF files?