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error page

Discussion in 'Troubleshooting and Problems' started by strongarm_playa, Dec 22, 2012.

  1. strongarm_playa

    strongarm_playa Active Member

    I go to log on to my forums and all the sudden im getting a error page. this is the first time this has ever happened and I have not had this issue ever. I have even tried to re-register, forgotten password and regular sign in, but im getting the same response.

    What do I need to do??
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    What is the error?
  3. strongarm_playa

    strongarm_playa Active Member

    i attempt to log in...

    then i get the error 404.

    I emailed support. I have had my forums since May of last year. First time this has ever happened.

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  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Possible causes of friendly URLs not working (usually manifests as "404 not found" error on forum pages):

    1) Your server doesn't have mod_rewrite installed. Consult with your host about this.

    2) Your server doesn't have AllowOverride enabled:


    Consult with your host about this.

    3) The .htaccess file is not in place in your forum directory.

    4) Sometimes you need to specify RewriteBase in your .htaccess file (specify the name of your forum directory):

    RewriteBase /xenforo
  5. strongarm_playa

    strongarm_playa Active Member

    how does this happen though???

    I didnt have a problem a week ago
  6. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Your host probably changed something which could trigger #1, #2, or #4.
  7. strongarm_playa

    strongarm_playa Active Member

    ok.. contacting them now. hopefully this is a easy fix all around
  8. strongarm_playa

    strongarm_playa Active Member

    ok, so my host changes my forum link from .com/community to community.xxxxxxxxxxxx.com and tells me that there was no way it could work the way it use to be (.com/community). I beg to differ because it worked just fine before. Then they tell me that .com/community will not work on a wordpress site. But once again, no problems before. I dont know what to say! Any suggestions?
  9. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Is it Wordpress or XenForo? Did you try #3 and #4? Both of which you have control over.
  10. strongarm_playa

    strongarm_playa Active Member

    the problem was on xenforo, but my main site is a wordpress site. as for trying 3 & 4, no.. i didnt. Just spent 93 mins with a tech guru whose going to tell me that there is no way i had it .com/community. That is would not work. He nearly killed my motivational drive at 1 am. Its working with the subdomain, but that is not how it was originally. He fixed the problem, but he also made changes that I felt were un-neccesary

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