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XF 1.4 Error on import.

Discussion in 'Installation, Upgrade, and Import Support' started by ESAD, Apr 30, 2015.

  1. ESAD

    ESAD Member

    I got this on the import of threads and posts on a vb3.8 import. What should I do? Can I resume the import or what?

    Server Error
    Mysqli prepare error: MySQL server has gone away

    1. Zend_Db_Statement_Mysqli->_prepare() in Zend/Db/Statement.php at line 115
    2. Zend_Db_Statement->__construct() in Zend/Db/Adapter/Mysqli.php at line 381
    3. Zend_Db_Adapter_Mysqli->prepare() in Zend/Db/Adapter/Abstract.php at line 478
    4. Zend_Db_Adapter_Abstract->query() in Zend/Db/Adapter/Abstract.php at line 734
    5. Zend_Db_Adapter_Abstract->fetchAll() in XenForo/Importer/vBulletin.php at line 2522
    6. XenForo_Importer_vBulletin->stepThreads() in XenForo/Importer/Abstract.php at line 97
    7. XenForo_Importer_Abstract->runStep() in XenForo/ControllerAdmin/Import.php at line 187
    8. XenForo_ControllerAdmin_Import->_runStep() in XenForo/ControllerAdmin/Import.php at line 135
    9. XenForo_ControllerAdmin_Import->actionImport() in XenForo/FrontController.php at line 347
    10. XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 134
    11. XenForo_FrontController->run() in /home/challeng/public_html/admin.php at line 13
     
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    That error is caused by one of these MySQL settings being exceeded:

    wait_timeout
    max_allowed_packet

    Your host or server person needs to increase these settings in MySQL. There is more info here:

    http://dev.mysql.com/doc/refman/5.1/en/gone-away.html

    Once this is fixed then it would be ideal for you to start over with the import. But refreshing the current import should pick up where it left off.
     

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