1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

XF 1.4 Email system isn't working

Discussion in 'Troubleshooting and Problems' started by Xyphien, May 16, 2015.

  1. Xyphien

    Xyphien Active Member

    I've had to turn off the email validation system because no one is receiving emails from my site. I've had someone try to reset their password and hasn't been able too either. I can send a mass email via the ACP just fine, but when it comes to the automatic email it isn't working. How do I go about getting this to work? It works with my other forum that's on the same hosting service as this one, just not this website in particular.
  2. Brogan

    Brogan XenForo Moderator Staff Member

    If you can send emails from the ACP then that confirms everything is working.
    Presumably there are no entries in the ACP error log?

    For emails related to password resets, etc., you can check the server mail log to confirm it was sent.
    If it was, it's likely been spam trapped somewhere.

    This resource should help: https://xenforo.com/community/resources/dealing-with-spam-filters.366/

Share This Page