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XF 1.4 Current Visitors empty

Discussion in 'Troubleshooting and Problems' started by asterix23, Oct 20, 2014.

  1. asterix23

    asterix23 Member


    I have a problem with the Current Visitors, it shows : No results found.


    As the Online Statistics bloc it shows :
    Members Online:
    Guests Online:
    Robots Online:
    Total Visitors:
    I know there is visitors and members online, but they did not shows up on statistics, why?

    I'm using xenforo 1.4.2.

    Extensions installed :

    Digital Point Ad Positioning 1.3.0
    Digital Point Better Analytics 1.0.4
    KeyCAPTCHA 2.2
    Keyword Replace by Waindigo 1.0.3a
    Nodes As Tabs 1.2.2
    Separate Sticky and Normal Threads 1.0
    sonnb - Contact Us 1.0.0
    sonnb - XenGallery 1.1.4
    TaigaChat Pro 1.2.0
    Tapatalk 2.3.2
    [8wayRun.Com] XenPorta (Portal) 1.6.0
    [bd] Social Share 1.4
    [rellect] AdBlock Detector 1.4.0

  2. Brogan

    Brogan XenForo Moderator Staff Member

    I checked the default style and language and they also don't show using those.

    Does it work if you disable all add-ons?

    Are there any errors in the server error log in the ACP?

    Does the file health check pass?
  3. asterix23

    asterix23 Member

    - All addons disabled, but still the same problem.

    - No errors in the ACP.

    - All 1,154 checked files are present and correct.
  4. shin_conan

    shin_conan Member

    Have the same problem but still no anwser?
  5. Tracy Perry

    Tracy Perry Well-Known Member

    If running behind a proxy (like CloudFlare) then it's very possible that you are only have a few IP's shown for the visitor even if there are 200 active visitors. It can be due to the fact that your server/hosting is not set up to detect the actual IP of the visitor.
    shin_conan and SneakyDave like this.

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