XF 2.2 contact us: smtp and php not working

[sam2019]

Email to info@himalayan-tools.com from info@himalayan-tools.com failed: Connection to tcp://alfa3211.alfahosting-server.de:465 Timed Out
I have configured the smtp exactly like in my own email program Thunderbird, it works fine in Thunderbird (send and receive)
still I am getting this timeout - although my forum and the smtp server are on the same physical machine.

Connection type SMTP
Host alfa3211.alfahosting-server.de:465
Username web2834xxxxxx
Encryption TLS

before that I tried the php method - that did nothing.

 

[sam2019]

I also asked my provider and he replied that the log entry says TCP and not SMTP as protocol - as it should have.

 

[TPerry]

Do you (like most have to do) have the domain added to the username?

 

[sam2019]

Do you (like most have to do) have the domain added to the username?

no - the username is just the postbox name - no domain

 

[sam2019]

I have switched back to php and now the message is "mail sent" but nothing actually gets sent - plus there no errors logged as well.
what am I missing here?

 

[sam2019]

OK, php seems to work now. there is a time delay but mails get thru.