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Cannot Upload Avatar

Discussion in 'XenForo Questions and Support' started by xmannj2, Apr 1, 2013.

  1. xmannj2

    xmannj2 Member

    On my website, people are having trouble uploading avatars including myself. So this is what I did, I clicked on browse in the Avatar Editor and clicked on the image that I wanted. When I click on Okay to save my Avatar it continuously loads and will not save my avatar. I checked the permissions and made sure that the permissions weren't effecting it. I don't know what to do so please help.
  2. rootsxrocks

    rootsxrocks Active Member

    which Image processor do you have selected? Options>attachments>
    • .

    I have had trouble with getting animated avatars to upload with GD but as of late timing out with IM
    I think there must be a frame limit or it could be a throttle on my processor usage but that should not be the case.
  3. xmannj2

    xmannj2 Member

    We have PHP built-in GD image library selected. No type of Avatar will upload, not even non-animated ones.
  4. LuckyRiver

    LuckyRiver Active Member

    XF saves avatar under the folder data/avatars where you install XF. Try to chmod -R 777 at data level.

    eg.If you have installed XF in community folder
    cd /var/www/community/data
    chmod -R 777 avatars

    I will guess the folder is not writeable thus upload can not be done!

    Hope it helps!
  5. Digital Doctor

    Digital Doctor Well-Known Member

    Is this a new problem ?
    or has it always existed ?

    This has been a problem before, have you looked [here].
    It's usually a server issue, not a Xenforo issue.
  6. xmannj2

    xmannj2 Member

    This problem has always existed. Not sure if its the server or not.
  7. Digital Doctor

    Digital Doctor Well-Known Member

    errors ?
    did you try LuckyRiver's 777 suggestions ?

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