RobinHood
Well-known member
I've had a couple of recurring subscriptions fail recently, as the card on file in Stripe has expired.
The user has spotted this and signed up to a new subscription user upgrade with new card details.
This leaves the customer with two subscriptions in Stripe. The new active one, and the old one which stripe is still trying to take payment for every few days.
I presume it's safe and best practice to manually cancel down this old subscription in Stripe when this situation arises, in order to stop further attempted charges to the old card?
The user has spotted this and signed up to a new subscription user upgrade with new card details.
This leaves the customer with two subscriptions in Stripe. The new active one, and the old one which stripe is still trying to take payment for every few days.
I presume it's safe and best practice to manually cancel down this old subscription in Stripe when this situation arises, in order to stop further attempted charges to the old card?
