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Bounce emails are getting stack in queue

Discussion in 'Server Configuration and Hosting' started by zastavra, Sep 13, 2014.

  1. zastavra

    zastavra Formally Stevez

    Hi,
    The xf automated bounced email handler is not working because all bounce emails are getting stack in queue (deferred). I tried a few suggestions I found around but nothing changed. Any ideas please?
    Ubuntu 12.04
    Postfix
    Plesk
     
  2. Tracy Perry

    Tracy Perry Well-Known Member

    You may want to check out this post. I tore most of the rest of my hair out trying to figure out why basically the same thing was happening...
     
    zastavra likes this.
  3. zastavra

    zastavra Formally Stevez

    In my case, recipient_delimiter = + is in its place.

    Here is what is happening
    Code:
    Sep 14 08:27:52 server plesk sendmail[22663]: handlers_stderr: SKIP
    Sep 14 08:27:52 server plesk sendmail[22663]: SKIP during call 'check-quota' handler
    Sep 14 08:27:52 server postfix/pickup[22587]: E995D60FDE: uid=33 from=<bounce+171f62fb+26b09f633a1c2ce82ee=gmail.com@xxxxx.com>
    Sep 14 08:27:52 server postfix/cleanup[22669]: E995D60FDE: message-id=<3cf181396dc1a7a09ac0a88918867d3a2af81602@>
    Sep 14 08:27:52 server opendkim[1136]: E995D60FDE: DKIM-Signature header added (s=mail, d=xxxxx.com)
    Sep 14 08:27:53 server postfix/qmgr[18117]: E995D60FDE: from=<bounce+171f62fb+26b09f633a1c2ce82ee=gmail.com@xxxxx.com>, size=5049, nrcpt=1 (queue active)
    Sep 14 08:27:53 server postfix/smtp[22671]: E995D60FDE: to=<26b09f633a1c2ce82ee@gmail.com>, relay=gmail-smtp-in.l.google.com[74.125.143.27]:25, delay=0.51, delays=0.07/0.01/0.38/0.05, dsn=5.1.1, status=bounced (host gmail-smtp-in.l.google.com[74.125.143.27] said: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 http://support.google.com/mail/bin/answer.py?answer=6596 u14si13636123lal.70 - gsmtp (in reply to RCPT TO command))
    Sep 14 08:27:53 server postfix/cleanup[22669]: 7812C60FE4: message-id=<20140914052753.7812C60FE4@server.xxxxx.com>
    Sep 14 08:27:53 server postfix/bounce[22672]: E995D60FDE: sender non-delivery notification: 7812C60FE4
    Sep 14 08:27:53 server postfix/qmgr[18117]: 7812C60FE4: from=<>, size=7979, nrcpt=1 (queue active)
    Sep 14 08:27:53 server postfix/qmgr[18117]: E995D60FDE: removed
    Sep 14 08:27:53 server postfix-local[22674]: postfix-local: from=MAILER-DAEMON, to=bounce+171f62fb+26b09f633a1c2ce82ee=gmail.com@xxxxx.com, dirname=/var/qmail/mailnames
    Sep 14 08:27:53 server postfix-local[22674]: Unable to get sender domain by sender mailname
    Sep 14 08:27:53 server dk_check[22675]: DK_STAT_NOSIG: No signature available in message
    Sep 14 08:27:53 server postfix-local[22674]: handlers_stderr: PASS
    Sep 14 08:27:53 server postfix-local[22674]: PASS during call 'dd52-domainkeys' handler
    Sep 14 08:27:53 server postfix-local[22674]: cannot chdir to mailname dir bounce+171f62fb+26b09f633a1c2ce82ee=gmail.com: No such file or directory
    Sep 14 08:27:53 server postfix-local[22674]: Unknown user: bounce+171f62fb+26b09f633a1c2ce82ee=gmail.com@xxxxx.com
    Sep 14 08:27:53 server postfix/pipe[22673]: 7812C60FE4: to=<bounce+171f62fb+26b09f633a1c2ce82ee=gmail.com@xxxxx.com>, relay=plesk_virtual, delay=0.02, delays=0/0.01/0/0.01, dsn=2.0.0, status=sent (delivered via plesk_virtual service)
    Sep 14 08:27:53 server postfix/qmgr[18117]: 7812C60FE4: removed
    
    I guess the problem is that virtual user can not be created for some other reason.
     
  4. zastavra

    zastavra Formally Stevez

  5. Tracy Perry

    Tracy Perry Well-Known Member

    So pretty much a Plesk problem? Don't you just love email headaches? I know I do(n't).
     
    zastavra likes this.

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