1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

XF 1.5 Blank page @ Update

Discussion in 'Installation, Upgrade, and Import Support' started by Tott3, Feb 14, 2016.

  1. Tott3

    Tott3 Active Member

    Hi, I'm trying to update my Xenforo install. I've uploaded all the files (1.5.5) and when I head to domain.net/install all I'm getting is a blank page for some reason. What's wrong?
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    The upgrade login is showing for me.

    upload_2016-2-14_19-8-33.png

    I can't check whether it's failing when logged in as I don't have any log in credentials.
     
  3. Tott3

    Tott3 Active Member

    I'm getting that one as well if I run Firefox. Still getting blank page when logging in tho. I can't access my admin area to create a dummy account either.
     
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Add this to the library/config.php file:
    Code:
    $config['checkVersion'] = false;

    That will disable the automatic upgrade script.

    Are you then able to log in to the ACP?
    Do you see any error log entries?
     
  5. Tott3

    Tott3 Active Member

    "No errors have been logged."
     
  6. Brogan

    Brogan XenForo Moderator Staff Member

    If you open a ticket providing ACP and FTP access, I can take a look.
     
  7. Tott3

    Tott3 Active Member

    Sorry for the late reply, I've been working. How do I open a ticket?
     
  8. Brogan

    Brogan XenForo Moderator Staff Member

  9. Tott3

    Tott3 Active Member

  10. Brogan

    Brogan XenForo Moderator Staff Member

    I've grabbed the ticket.

    Will take a look soon.
     
    Tott3 likes this.

Share This Page