XF 1.5 Blank page @ Update

[Tott3]

Hi, I'm trying to update my Xenforo install. I've uploaded all the files (1.5.5) and when I head to domain.net/install all I'm getting is a blank page for some reason. What's wrong?

 

[Paul B]

The upgrade login is showing for me.



I can't check whether it's failing when logged in as I don't have any log in credentials.

 

[Tott3]

The upgrade login is showing for me.

View attachment 128536

I can't check whether it's failing when logged in as I don't have any log in credentials.

I'm getting that one as well if I run Firefox. Still getting blank page when logging in tho. I can't access my admin area to create a dummy account either.

 

[Paul B]

Add this to the library/config.php file:

$config['checkVersion'] = false;

That will disable the automatic upgrade script.

Are you then able to log in to the ACP?
Do you see any error log entries?

 

[Tott3]

"No errors have been logged."

 

[Paul B]

If you open a ticket providing ACP and FTP access, I can take a look.

 

[Tott3]

If you open a ticket providing ACP and FTP access, I can take a look.

Sorry for the late reply, I've been working. How do I open a ticket?

 

[Paul B]

https://xenforo.com/customers/support

 

[Tott3]

https://xenforo.com/customers/support

There you go, hope that's enough information.

 

[Paul B]

I've grabbed the ticket.

Will take a look soon.