XF 2.1 Ban User no bannend

[Delazar]

Hello,

here's the problem.
If I lock a user via AdminCP -> Actions -> Ban User, he is not shown in the Banned users list and the user is not locked. I have also deactivated all add-ons but I have the same result.
Is it a bug?

 

[Chris D]

That would be unexpected so further troubleshooting steps would need to be taken to rule out issues such as add-ons.

Does the same thing happen with all add-ons disabled?

 

[Delazar]

Does the same thing happen with all add-ons disabled?

Yes, the same happens when the add-ons are disabled

 

[Chris D]

Ok. Can you provide a detailed list of steps that would help us to reproduce the issue?

 

[Delazar]

• Search for users
• I give the name of the user

Go to "Actions" -> Ban User


Say Permanent and give the reason



He is not visible in the "Banning User" list


and he still has the right to write


I do not receive an error message

 

[whynot]

Did you click on "Save" ?

 

[Delazar]

Did you click on "Save" ?

Yes

 

[iCafe]

Yes

to great user groups "banned" set permission to "all no"

and go to Setup - Options - User discouragement and discipline

 

[whynot]

Yes

Try to use another browser. Maybe some app such as AdBlock is blocking "Save"

 

[Ozzy47]

to great user groups "banned" set permission to "all no"

and go to Setup - Options - User discouragement and discipline

View attachment 222920

That's not what the OP is needing. The user is not saving as banned, has nothing to with usergroups.

 

[Delazar]

Thanks for your suggestions.

I have checked everything as you suggested and found nothing unusual and the bug is still there. Anyone else have any ideas?

 

[Chris D]

Feel free to submit a ticket with your Admin login details and we’ll investigate in more detail for you.