XF 1.1 Authentication server error

[oman]

This error seems to come up occasionally, and I think it prevents people from being able to visit:



What should I do to fix this error?

Thanks

 

[Jake Bunce]

That error is generally caused by one of these MySQL settings being exceeded:

wait_timeout
max_allowed_packet

Your host or server person needs to increase these settings in MySQL. There is more info here:

http://dev.mysql.com/doc/refman/5.1/en/gone-away.html