Attaching video files does not work?

[Calvert]

Hi everyone,

I am having problems attaching video files to threads. I have set permissions to allow users to attach video files but they wont attach. I can select and upload a video but when the progress bar reaches 100% nothing happens after that.

The video file was an Mp4 at around 30mb. I am using the latest version of Xenforo and Opera internet browser. I was able to attach images successfully in a test.

Can anyone advise?

 

[Paul B]

You will more than likely need to increase the limits in your php.ini file.

 

[Calvert]

Thanks for your fast response. Can you guide me on how to do that?

 

[Paul B]

Are you on shared hosting or a VPS?
Do you have access to the php.ini file on your server?

You will most likely need to increase the php max upload size and possibly php max post size.

 

[Calvert]

I'm on shared hosting and have located the php.ini file but I don't see anything about file size limits.

The only thing it says is something about ioncube loader and zend optimizer...

 

[Paul B]

You will likely need to contact your host then.