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Attaching video files does not work?

Discussion in 'Troubleshooting and Problems' started by Calvert, Jul 30, 2011.

  1. Calvert

    Calvert Member

    Hi everyone,

    I am having problems attaching video files to threads. I have set permissions to allow users to attach video files but they wont attach. I can select and upload a video but when the progress bar reaches 100% nothing happens after that.

    The video file was an Mp4 at around 30mb. I am using the latest version of Xenforo and Opera internet browser. I was able to attach images successfully in a test.

    Can anyone advise?
  2. Brogan

    Brogan XenForo Moderator Staff Member

    You will more than likely need to increase the limits in your php.ini file.
  3. Calvert

    Calvert Member

    Thanks for your fast response. Can you guide me on how to do that?
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Are you on shared hosting or a VPS?
    Do you have access to the php.ini file on your server?

    You will most likely need to increase the php max upload size and possibly php max post size.
  5. Calvert

    Calvert Member

    I'm on shared hosting and have located the php.ini file but I don't see anything about file size limits.

    The only thing it says is something about ioncube loader and zend optimizer...
  6. Brogan

    Brogan XenForo Moderator Staff Member

    You will likely need to contact your host then.

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