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Are there any support question limits?

Discussion in 'XenForo Pre-Sales Questions' started by gail, Oct 4, 2016.

  1. gail

    gail Member

    Is there any limit to the number of support questions we can ask at a support forum?
     
  2. Amaury

    Amaury Well-Known Member

    You mean here? No. You just can't receive specific support until you get a license and post in the support forums.
     
  3. gail

    gail Member

    I should have said at the support forum for current users - not pre-sales. You answered my question anyway. Thank you!
     
  4. Kintaro

    Kintaro Well-Known Member

    plus you can get support from the community too
     
  5. Brogan

    Brogan XenForo Moderator Staff Member

    There is also ticket support, which guarantees a response from am XF staff member (responses from XF staff members are not guaranteed on the forum, although we do typically answer as many questions as we can).

    Ticket support is included with the cost of the license for the first 12 months and costs $40 per year thereafter.
     
  6. gail

    gail Member

    Thank you all for your replies!
     

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