Are there any support question limits?

[gail]

Is there any limit to the number of support questions we can ask at a support forum?

 

[Amaury]

You mean here? No. You just can't receive specific support until you get a license and post in the support forums.

 

[gail]

I should have said at the support forum for current users - not pre-sales. You answered my question anyway. Thank you!

 

[Kintaro]

plus you can get support from the community too

 

[Paul B]

There is also ticket support, which guarantees a response from am XF staff member (responses from XF staff members are not guaranteed on the forum, although we do typically answer as many questions as we can).

Ticket support is included with the cost of the license for the first 12 months and costs $40 per year thereafter.

 

[gail]

Thank you all for your replies!