XF 1.2 Admin Can't Start Conversation With Banned Member?

[ProCom]

I have a member that was recently put into a ban through a moderator's infractions. I want to send the member a note so when they are out of their ban they can read the note, but the option to "Start A Conversation" under the "Information" tab isn't there.

Shouldn't Admin's (and moderators for that matter) be able to message banned members, or at least have that as an option?

 

[Paul B]

Conversations cannot be started with banned members.

 

[ProCom]

doh!

From what I can tell, xF is the only main forum platform that disables this functionality for admins to contact banned members. Any idea if this was by design or just ended up being how things were coded?

 

[Jeremy]

By design I believe. A banned member in theory cannot receive or gain access to the PC.

 

[ProCom]

Thanks for the replies guys.

Doesn't this presuppose that the majority of bans are permanent? Also, when a member is put into a ban from an infraction, doesn't the system automatically send them a conversation / PM... one which they won't be able to access until their ban is lifted?

I guess at this point it's a moot discussion since the functionality isn't there and would, I guess, just need to be put in as a product request.

Thanks again!

 

[Digital Doctor]

Seems counterproductive to cut off communication at a time when it's needed the most ?

 

[Jeremy]

It doesn't "cut off" communication as you are so implying. The user is banned, so regardless of being able to start one, the act of banning them would be cutting off communication.

 

[Mouth]

Click on the user, and amend the ban. Update the ban reason with the notification/communication (note) you want the user to see.

 

[Digital Doctor]

It doesn't "cut off" communication as you are so implying.

By my definition it does.

The user is banned, so regardless of being able to start one, the act of banning them would be cutting off communication.

I guess the OP wanted to still be able to communicate with banned members.

 

[Paul B]

I guess the OP wanted to still be able to communicate with banned members.

Send them an email.

 

[Digital Doctor]

They signed up via Facebook.

 

[Paul B]

Tough then.