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Adding Elastic Search to licence

Discussion in 'XenForo Pre-Sales Questions' started by rwm1962, Sep 15, 2014.

  1. rwm1962

    rwm1962 Active Member

    I already have a licence for Xenforo. It's very likely I'm going to upgrade from shared hosting to a VPS. When I do I want to add Elastic Search. Doing a test purchase I can't add it to the cart on it's own.

    How do I get it added to my current licence?
     
  2. Mike Creuzer

    Mike Creuzer Well-Known Member

    There is a link for this in your customer area.
     

    Attached Files:

  3. rwm1962

    rwm1962 Active Member

    Same problem - it automatically adds the full XF licence at $140. I've already got that.
     
  4. Brogan

    Brogan XenForo Moderator Staff Member

    It's impossible to add a new license to an existing license when clicking the ''Purchase extras/extensions' link.

    These are the only options available.

    upload_2014-9-15_19-25-18.png
     
  5. rwm1962

    rwm1962 Active Member

    Is that Broganese for 'You're stuffed'? ;)
     
  6. Brogan

    Brogan XenForo Moderator Staff Member

    If you want to PM me your customer account log in I can take a look to see if there's a problem.
     
  7. rwm1962

    rwm1962 Active Member

    Thanks will do. Although I need to get my VPS sorted before I pull the trigger on the purchase.

    I also need a 2nd XF license (+Elastic) for a 2nd forum I'm migrating over. I'll make sure I buy the 2 together for that one
     
  8. rwm1962

    rwm1962 Active Member

    Sorted! I cleared my cart & logged out & back in to make sure I had the right password for you & had another go & it worked ok. My first attempt to add ES I wasn't logged in & the XF licence was also added. Seems you can't then stop it being added if you then log in - no matter how many times you remove from cart & try again. I added it again just now while I was logged out, then logged in & got caught in the same loop. Cart cookie issue?
    Thanks anyway!
     
    Claudio likes this.

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