Add recover password link when user tries to register with email address already in use.

bzcomputers

Well-known member
When an already registered user attempts to register again with the same email address, either because they can't remember their username or password or just completely forgot they already had an account, the response that currently comes up just says "Email addresses must be unique. The specified email address is already in use." The only option is to dismiss the message, which just returns the user to the already filled in registration form. This, on many occasions, just leads to the user quickly editing the email address and registering with an email that doesn't work - just to quickly get into the site, since there are currently no other solutions offered on the page/overlay.

I think that offering a quick link to username/password recovery in this situation will lead to less users with multiple accounts and less accounts with non-working emails sitting in the awaiting email confirmation stage.

If the response said:
"Email addresses must be unique. The specified email address is already in use. If this email address: xxxxxxxx@xxx.com is correct. Click here to recover your account username & password."

I think giving the user a quick way to access their old account in these situations will help eliminate them creating secondary accounts that will never be used.
 
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