Activity Summary needs its own bounce threshold settings due to length of time between emails and XF's 30 day reset

beerForo

beerForo

Well-known member
The bounce handler resets every 30 days, great for active users receiving notifications and you can give them second and third chances for bounces. But if you send the Activity Summary to users that have not been active in awhile (this is the only email they are receiving), and you send when they have not been active for a period over "every" 30 days, the emails will just keep bouncing without anything done about it. Bad for deliverability scores to have these never handled.

It would be ideal to set the soft bounce threshold to 1 for AS emails, seeing as 2 and 3 would actually have no effect since another AS would not be sent within 30 days. As of now, you'd have to set that for all email. The suggestion is to add the threshold to AS settings or to have some kind of solution, maybe the "30 day reset" can be configurable? I know that has actually been mentioned before.

The "stop sending" after a certain period setting should not be the solution since it affects valid emails.

Thanks
 
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Upvote 2
" if you send the Activity Summary to users that have not been active in awhile (this is the only email they are receiving),"

that's not necessarily true.

They could be subscribed to old threads that are getting new replies. otherwise, i agree with you.
 
Completely agreed.

It would be very useful to set the bounce handler reset period. For various situations. If you have received a lot of erroneous soft bounces, then that will disrupt the whole process and being able to temporarily set a shorter reset time would avoid accounts getting set to bounced in error.

Example:
Alpha1

Thread 'IP/subnet blocked should not cause soft bounce (hotmail, live, outlook)'

There are several situations where soft bounces is received for perfectly valid email addresses.
This happens quite often with email providers like Microsoft which has its own sender reputation system. (hotmail, live, outlook, custom domains, etc) Microsoft hosts about 25% of all email so this issue has high impact. Especially for big boards.

Here are some of the situations which often occur:
  • IP rate limited. This happens when you send out a lot of email or trip internal email reputation standards.
    Code: 
    554 4.4.7 Message expired: unable to deliver in 840 minutes.<451 4.7.650 The mail...
  • Like

It would also be nice to have more opportunities to email members with useful emails. Not just a monthly Activity Summary with latest content.
For example:
Alpha1

Thread 'Community Spotlight mailing (Content that is Trending, Featured, views, reactions)'

Activity Summary emails provide an overview of latest content that the member has missed. The value of Activity Summary is that it shows recent content. Regardless of its value.

Similarly, it would be useful to also send out a mailing with quality content: with Featured and Trending content and other content that we want our members to be aware of and that members are likely to appreciate. A community spotlight mail.

This could have similar blocks as Activity Summary, but with Featured content, Trending content, the highest reaction score, most views, etc.
It would be useful to have a...
  • Like
P

Thread 'Send an alert and/or email on a member's birthday'

OK, this is a totally pointless "feature" I agree, but it might just add a little personal touch if a member receives a "Happy Birthday" alert on their birthday :mad:

And/or an email.

A lot of forums list members' birthdays at the bottom of forum home but as we all know, XenForo is all about less is more, so this would just be a way of acknowledging those members who have gone to the effort of entering their full birth date in their profile, without bloating the forum home page.

Besides, everyone likes being wished "Happy Birthday", even if it is via an automated script :rolleyes...
  • Like
  • Haha
 
Alpha1 said:
Completely agreed.

It would be very useful to set the bounce handler reset period. For various situations.
Click to expand...
This is true but also an independent threshold setting set would also be beneficial for AS emails. Since they are so far apart (for most people that use it) it is highly unlikely the repeated bounce would be the same temporary glitch. They really don't need 3 chances. 2, even 1, would be ideal for these emails. However in conjunction with what you suggested it would work. If the AS is sent every 60 days, and they get 2 chances, you could set the reset period to over 120 days but also be able to set the threshold to 2, where there's a second chance given to go through just in case the first bounce was temporary.
 
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