XF 2.3 A corrupted plugin disabled my site. What is the solution?

[otzar]

I tried to install it. The site crashed immediately. I tried deleting it on the server but it still gives an error message and the site has been stuck for half a day. What is the solution?

Thread 'Editor & BB Code Manager'

Sep 13, 2017

katsulynx submitted a new resource:

[KL] Editor Manager - Customize Your WYSIWYG-Editor & BbCodes.

[KL] Editor Manager
Description
Fully customize your XenForo Froala instance. Change your toolbar layout, enable and disable BB Codes, make use of the new table and background-color BB Codes, provide exciting new fonts for your users from your own server or external hosts. It's all in your hands.

Features

• Enable and...

Read more about this resource...

• Lukas W.
• Replies: 1,764
• Forum: Add-on releases [2.x]

• 
• 
• 

exception occurred: [Exception] Could not find class KL\EditorManager\XF\Entity\UserOption when attempting to extend XF\Entity\UserOption in
src/XF/Extension.php on line 217

1. XF\Extension->extendClass() in src/XF/Mvc/Entity/Manager.php at line 56
2. XF\Mvc\Entity\Manager->getEntityClassName() in src/XF/Mvc/Entity/Manager.php at line 765
3. XF\Mvc\Entity\Manager->instantiateEntity() in src/XF/Repository/UserRepository.php at line 193
4. XF\Repository\UserRepository->_hydrateGuestUserData() in src/XF/Repository/UserRepository.php at line 190
5. XF\Repository\UserRepository->_hydrateGuestUserData() in src/XF/Repository/UserRepository.php at line 139
6. XF\Repository\UserRepository->getGuestUser() in src/XF/Repository/UserRepository.php at line 36
7. XF\Repository\UserRepository->getVisitor() in src/XF/App.php at line 2332
8. XF\App->getVisitorFromSession() in src/XF/Pub/App.php at line 200
9. XF\Pub\App->start() in src/XF/App.php at line 2822
10. XF\App->run() in src/XF.php at line 806
11. XF::runApp() in index.php at line 23

 

[Rene_V]

The code would suggest that the add on wasn't removed properly. That said you can disable all add ons manually by adding the below code to the end of your src/config.php file.

$config['enableListeners'] = false;

Taken from XenForo docs.

Add-ons | Manual | XenForo

End-user documentation for XenForo

xenforo.com

After that you can login at your admin panel and remove the add on in question from there.

 

[digitalpoint]

You can't just delete the PHP files, it needs to be uninstalled before deleting files (otherwise you end up with errors like you see where the "system" thinks there should be files there for things like class extending). A couple options:

• Put the addon files back, then uninstall the addon, then delete the files.
• Uninstall the addon via CLI with the php cmd.php xf:addon-uninstall command.

You can set the flag to disable addons listeners in your config.php file:

$config['enableListeners'] = false;